discos evening of 10/18/2015

[Drane]

Last night there were several mass discos. When I logged back in was not returned to flight.

I usually reboot the computer after a disco. On one of those discos, when I tried to log directly back in without rebooting, the arena ping time displayed as dashes for the following arenas:

Late War, AvA, SEA 1, The Playroom

This went on for maybe 20 seconds. The other arena ping times were around 66. Didn't think to get a screenshot at that time.

This morning I sat and watched ping times for a little while and noticed that these same arenas were jumping in ping time as a group from around 66 to as high as 166. Managed to get a screenshot while they were in the 80s. Also there's a screeny of PingPlotter watching LW arena few minutes ago.

[Skuzzy]

Looks like packet loss on the return trip to your computer, from the server. It would be a different path which Ping Plotter cannot show.

This seems to happen, periodically, with Bright House, but I will need to run a trace back to you to see if the problem is chronic or possible maintenance.

[Drane]

Thanks Skuzzy. I think the east coast mass discos Sunday evening were around 1900 - 2100 hrs CST.

[Drane]

Wait! Does this show xo.net as the culprit for what I'm seeing here? Also on the 2nd screeny the opposite set of arenas have the delay increase. These guys are probably the culprits for Sundays agony. Just took these a few minutes ago.

[Skuzzy]

I am seeing a significant amount of packet loss between hops 6 and 4, on the return trip.  Not actually able to complete a trace due to the problems.  Looks like Bright House is having some issues.  Might want to point them at this thread.

traceroute to 72.31.194.106 (72.31.194.106), 30 hops max, 40 byte packets
 1  L300.DLLSTX-VFTTP-58.verizon-gni.net (71.244.19.1)  1.208 ms  1.399 ms  0.873 ms
 2  G0-5-0-7.DLLSTX-LCR-21.verizon-gni.net (130.81.212.172)  5.070 ms  5.101 ms  4.025 ms
 3  * * *
 4  0.ae1.XL3.DFW7.ALTER.NET (140.222.226.99)  4.356 ms  4.452 ms  2.629 ms
 5  TenGigE0-6-0-0.GW6.DFW13.ALTER.NET (152.63.97.102)  7.556 ms TenGigE0-6-0-3.GW6.DFW13.ALTER.NET (152.63.97.142)  15.371 ms TenGigabitEthernet0-6-0-5.GW6.DFW13.ALTER.NET (152.63.97.170)  6.184 ms
 6  tba.customer.alter.net (204.148.14.118)  2.835 ms  7.364 ms  2.759 ms
 7  bu-ether41.dllstx976iw-bcr00.tbone.rr.com (66.109.6.180)  37.296 ms bu-ether11.dllstx976iw-bcr00.tbone.rr.com (66.109.6.178)  37.943 ms bu-ether21.dllstx976iw-bcr00.tbone.rr.com (66.109.9.104)  37.088 ms
 8  bu-ether11.hstqtx0209w-bcr00.tbone.rr.com (66.109.6.38)  40.404 ms  40.627 ms  34.007 ms
 9  bu-ether11.tamsflde20w-bcr00.tbone.rr.com (66.109.1.71)  36.964 ms  40.410 ms  39.995 ms
10  so-0-0-2.ar1.cdp01.tbone.rr.com (66.109.6.97)  37.253 ms  38.392 ms  36.479 ms
11  72-31-2-202.net.bhntampa.com (72.31.2.202)  38.279 ms hun0-2-0-0.tamp20-car1.bhn.net (72.31.3.54)  35.640 ms hun0-4-0-7.tamp20-car1.bhn.net (72.31.3.115)  38.429 ms
12  ten0-3-0-2.ORLD71-CAR1.bhn.net (72.31.196.140)  39.167 ms ten0-8-0-0.orld71-CAR1.bhn.net (71.44.1.211)  40.667 ms ten0-3-0-2.ORLD71-CAR1.bhn.net (72.31.196.140)  39.288 ms
13  72-31-220-137.net.bhntampa.com (72.31.220.137)  42.458 ms 72-31-220-149.net.bhntampa.com (72.31.220.149)  45.538 ms 72-31-220-137.net.bhntampa.com (72.31.220.137)  44.315 ms
14  * * *
15  * * *
16  * 72-31-192-127.net.bhntampa.com (72.31.192.127)  42.986 ms *

[Drane]

Will do Skuzzy, thanks!

[Drane]

Spoke with level 3 support at Brighthouse. They will look into it and let me know what they find.