Confusion.

[800nate800]

I got a brand new computer, Acer windows 7 premium 64bit all in one. and i downloaded the beta. and it still crashes on right when i open it before i even get to the title screen...

[FLS]

It's a normal part of the beta process for the game to crash with a new patch but since it isn't crashing for everybody it may be the hardware in your new PC.

It might help if you post the dxdiag for your new PC.

[hitech]

Does the DX11 version also crash? Look in the start menu to start it.

It also simply could be you have generic vga drivers on your video card.

HiTech

[Skuzzy]

A DXDIAG output would be helpful.

[800nate800]

A DXDIAG output would be helpful.

i cant even get to the title screen tho. i thought a DXDIAG was only need if it crashed in game?

[FLS]

i cant even get to the title screen tho. i thought a DXDIAG was only need if it crashed in game?

A DxDiag tells us what hardware, software, and driver versions you are using. Simply saying it's not working doesn't give any clues to help figure out the problem.

[800nate800]

System Manufacturer: Acer
       System Model: Aspire Z5700
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz (4 CPUs), ~3.1GHz
             Memory: 4096MB RAM
Available OS Memory: 3896MB RAM
          Page File: 2646MB used, 5141MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

[800nate800]

---------
          Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics (Core i3)
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_02971025&REV_12
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: ACR01D0
        Native Mode: 1920 x 1080(p) (60.036Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2622 (English)
     Driver Version: 8.15.10.2622
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 1/11/2012 02:28:32, 8313856 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-4302-11CF-AB79-9D22B2C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0042
          SubSys ID: 0x02971025
        Revision ID: 0x0012
 Driver Strong Name: oem1.inf:IntelGfx.NTamd64.6.0:iILKD0:8.15.10.2622:pci\ven_8086&dev_0042
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
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                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
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                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
also...

[FLS]

I'm sorry to say it looks like your PC is not made for gaming. It's more for web stuff and movies. Since it's all in one it's unlikely you can add a video card to improve it.

[Skuzzy]

Even if we solved the reason the game will not get the opening splash screen (probably the old Intel video driver), that computer does not have the resources to run Aces High III.  The video chip only has 64MB of dedicated video RAM.  The game requires a minimum of 512MB of dedicated video RAM.

[puller]

I think there should be something in the sticky threads that tells people with All-in-one computers that have integrated graphics that their systems will probably be incapable of running the Beta...Off hand I do not know of any All-in-ones that have the ability to have dedicated graphics cards installed in them....of course I'm probably wrong...I've got a top of the line All-in-one at the office here basically for customers who don't have computers at home to set up their automatic payments and there is no way to put one in it...as I was shopping for it I looked through many many all-in-ones and they were all the same...

[Skuzzy]

The last couple of generations (i7 CPU) of the Intel video chip can run the Beta. so it is not unfeasible for an "all-in-one" to be able to run it.  How well?  Time will tell.

Without the entire DXDIAG output, it is difficult to ascertain exactly why this computer will not get to the opening splash screen.

He says it is a new computer, but the video drivers are from 4 years ago.  Really odd as Intel updates those drivers pretty often.  Makes me wonder about the sound card drivers as well.

[FLS]

It's an i3 CPU not an i5 so it may be "new" but not the latest version of the model.

[Vulcan]

He says it is a new computer, but the video drivers are from 4 years ago.  Really odd as Intel updates those drivers pretty often.  Makes me wonder about the sound card drivers as well.

Reviews for it date from 2011.

[Shuffler]

Even 5 years ago that was not a top end machine. It has the setup of a client machine. Probably one of a corporate batch purchase that was never put in use.

It's not bad. It's just not good for gaming in its current configuration.

Aspire Z5700 ... Looks like the only thing you can increase is the RAM on that machine.