Author Topic: Cannot install AH3  (Read 2332 times)

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Cannot install AH3
« on: September 22, 2016, 10:43:01 PM »
Here's the issue.
I installed AH3 on my Windows 7 32 bit. I kept getting an NSIS error.
Finally I uninstalled Windows 7 and installed Window7 64 bit.
Installed AH3 - Same download as I tried to run previosly (I saved on my portable HD) installed and ran no problem. BUT the drivers for my SaitekX55 wont run on 64 bit - I guess there are problems with the 64 bit drivers.
Reinstalled Windows 7 32 bit - my stick works fine now, but I get the NSIS error (installer integrity check failed) again and cant install AH3.
I do not have an antivirus installed yet.
Fresh copy of windows7 32 bit, no updates - only installed Nvidia video drivers and saitek stick drivers, nothing else yet.

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Cannot install AH3
« Reply #1 on: September 23, 2016, 06:10:42 AM »
How much physical RAM does the computer have?

Did you use the Chrome browser to download the file?
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Re: Cannot install AH3
« Reply #2 on: September 23, 2016, 07:01:04 AM »
AMD X64 duo core 2.4
4 gb ram
Nvidia GT 730 video
Downloaded with firefox
I also tries one downloaded with Ie.
Installed and Ran on 64bit but won't install on 32 bit. (Windows7)
Some of the Beta versions of AH3 had the same NSIS error some didnt

Offline Dobs

  • Persona Non Grata
  • Nickel Member
  • ***
  • Posts: 644
Re: Cannot install AH3
« Reply #3 on: September 23, 2016, 07:18:49 AM »
Is it the drivers for the stick or the software won't run in 64 bit?

If it is the software, I highly recommend Pinnacle Profiler software.

You can program your stick through it.

If it is stick not being recognized...have you tried drivers from other OS versions which are 64 bit? Win 8 or Win 10?
GTX 980TI
Intel I7-6700K @4GHZ
32GB RAM
Fly at 3840x 2160 resolution

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Cannot install AH3
« Reply #4 on: September 23, 2016, 08:53:28 AM »
Need to see a DXDIAG output.  What may be happening is the installer is running out of physical RAM when running in 32 bit mode.  A DXDIAG output might show something.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Re: Cannot install AH3
« Reply #5 on: September 23, 2016, 09:19:38 AM »
Dobs...the driver for the stick will not work at all in 64bit. Stick is dead. Drivers cover Vista/7/8 program/profiler works fine, just Windows will not recognize the stick

Skuzzy, I'll run DXdiag when I get home and post it.
It gets to about 90% on the verifying installer pop-up, after I click the install, that's when the NSIS error comes up

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Cannot install AH3
« Reply #6 on: September 23, 2016, 10:09:57 AM »
If it is resource related, we can work around the installer issue. 

I am just concerned the computer may not have the resources to run the game once it is installed.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Re: Cannot install AH3
« Reply #7 on: September 23, 2016, 10:57:25 AM »
Most of the Beta versions ran fine. Some of the patch versions I got the NSIS error, would have to wait for the next patch version and it would be fine

Doesn't get to the point of being Installed, it gets the error before the install is done. NSIS error says the installer is corrupt.
If I could run most of the Betas, and keep a frame rate of 20+, I don't think it's running out of resources, but I am not an expert. I did have the vid card overclocked but moderately.
Does the 32 bit use more resources than 64 bit?
« Last Edit: September 23, 2016, 01:11:09 PM by mittsy »

Offline Rich46yo

  • Platinum Member
  • ******
  • Posts: 7358
Re: Cannot install AH3
« Reply #8 on: September 23, 2016, 01:35:31 PM »
Could a firewall do this?
"flying the aircraft of the Red Star"

Offline Bizman

  • Plutonium Member
  • *******
  • Posts: 9608
Re: Cannot install AH3
« Reply #9 on: September 23, 2016, 01:42:21 PM »
Could a firewall do this?

It might be possible, but I'd rather blame the antivirus, especially if the name starts and ends with an "n".
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Cannot install AH3
« Reply #10 on: September 23, 2016, 03:04:11 PM »
Anti-xxxx is always a possibility.  Those programs mess up a computer more than any application I have ever seen.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Re: Cannot install AH3
« Reply #11 on: September 23, 2016, 07:48:05 PM »
No antivirus installed yet and firewall is turned off

Offline mittsy

  • Zinc Member
  • *
  • Posts: 19
Re: Cannot install AH3
« Reply #12 on: September 23, 2016, 07:55:43 PM »

------------------
System Information
------------------
Time of this report: 9/23/2016, 20:48:39
       Machine name: PATS_OLD
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: T5234
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
             Memory: 4096MB RAM
Available OS Memory: 3454MB RAM
          Page File: 1277MB used, 5630MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GT 730 
       Manufacturer: NVIDIA
          Chip type: GeForce GT 730
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1287&SUBSYS_37333842&REV_A1
     Display Memory: 3465 MB
   Dedicated Memory: 1994 MB
      Shared Memory: 1471 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: Philips 240BW
         Monitor Id: PHL0872
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 10.18.0013.5921 (English)
     Driver Version: 10.18.13.5921
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 12/22/2015 01:33:08, 12770944 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B71E3E-51C7-11CF-D34C-3E171CC2C735}
          Vendor ID: 0x10DE
          Device ID: 0x1287
          SubSys ID: 0x37333842
        Revision ID: 0x00A1
 Driver Strong Name: oem8.inf:NVIDIA_Devices.NTx86.6.1:Section024:10.18.13.5921:pci\ven_10de&dev_1287
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Cannot install AH3
« Reply #13 on: September 24, 2016, 06:17:49 AM »
Here is what may be happening.  In a 32 bit OS, all memory addresses have to fit into the first 4GB of memory space.  The 2GB your video card has for its dedicated RAM, has to map into that 4GB space and when it does, it leaves only 2GB of space for the OS and any other applications to run.

The installer has to load the entire file into RAM, which is about 1.3GB.

The reason it may work sometimes and not others is due to when the installer is running versus when that 2GB of video RAM maps into the 4GB address space.  It does not always have to be there.  Only when things need to be updated on the screen.  And then, it may only need part of the memory.

If you are using the Aero desktop, shut it down as it uses a lot more video RAM and requires much more video memory to be swapped in when the updates happen.  You really need to make sure you get your background processes down to 35, or so.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Bizman

  • Plutonium Member
  • *******
  • Posts: 9608
Re: Cannot install AH3
« Reply #14 on: September 24, 2016, 07:44:12 AM »
You are aware that your Windows 7 license allows you to install the 64 bit version as well, aren't you? That would solve the memory issue.

However, if you take that route it means you'd have to do a fresh install, having to reinstall everything from scratch. Not a bad idea at all if you have been using the computer for several years.
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni