Author Topic: lock ups  (Read 2660 times)

Offline Ramesis

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lock ups
« on: September 26, 2018, 01:40:10 PM »
Hiya Skuzzy... I have been experiencing intermittent lock ups
The task manager doesn't indicate any problems (no response etc.) but it
will allow me to close AH III
Voice still seems OK
Attached is the dump file and Dxdiag log
Thnx
Ram
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Offline Skuzzy

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Re: lock ups
« Reply #1 on: September 26, 2018, 01:49:02 PM »
You have 3 sound devices active in your computer.

The USB audio, the RealTek audio, and the NVidia HDMI pass-through driver.  Are you using all of them?

The NVidia driver is only needed if you expect sound to come over the HDMI cable connected to a monitor with speakers.  If this is not being used, then disable the driver or it will cause problems.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline DubiousKB

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Re: lock ups
« Reply #2 on: September 26, 2018, 03:04:13 PM »
That HDMI audio seems to cause a lot of problems doesn't it?
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Offline Skuzzy

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Re: lock ups
« Reply #3 on: September 26, 2018, 03:08:37 PM »
It is just not written well to share with other drivers.  There are several audio drivers like that.

It is a tricky driver as it has to be ready to deal with audio data at any point in time.  It cannot ever assume a structured flow of input/output.  It's the kind of thing that keeps programmers up late at night.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline 1stpar3

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Re: lock ups
« Reply #4 on: September 26, 2018, 03:09:08 PM »
Yes, seems too be. Since I got THIS FIX/ADVICE not one issue with burps and hiccups  :x
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Offline Ramesis

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Re: lock ups
« Reply #5 on: September 26, 2018, 03:16:49 PM »
You have 3 sound devices active in your computer.

The USB audio, the RealTek audio, and the NVidia HDMI pass-through driver.  Are you using all of them?

The NVidia driver is only needed if you expect sound to come over the HDMI cable connected to a monitor with speakers.  If this is not being used, then disable the driver or it will cause problems.

Thx Skuzzy... will disable all but 1

"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll

Offline Ramesis

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Re: lock ups
« Reply #6 on: September 30, 2018, 01:13:13 PM »
Attempted what u suggested Skuzzy but no go... freeze up happened
again but I didn't get a dxdiag
I'll get 1 next time it occurs...
BTW... it happens only in AHIII
Thx
"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll

Offline Ramesis

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Re: lock ups
« Reply #7 on: October 11, 2018, 03:58:43 PM »
Hiya Skuzzy... sorry I haven't got back to u on this issue
My internet was dwn for 2-3... turned out to be the DSL modem...
I tried AH dx9 and 11... but it still happens...
any thoughts?
"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll

Offline Skuzzy

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Re: lock ups
« Reply #8 on: October 12, 2018, 06:33:55 AM »
If your having network issues, then they can appear to be lockups as Windows will not resume running the application if interrupts are not answered in a timely manner.  In the case of network problems, the application started a network transaction and Windows is holding up the application waiting for the transaction to complete.

All bets are off if any piece of hardware is not acting in its intended manner.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Bizman

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Re: lock ups
« Reply #9 on: October 12, 2018, 11:17:15 AM »
If you've suffered from a bad internet connection, resetting your networking devices might be a good idea.

Open the command prompt with administrative privileges (howto) and type the following lines followed with Enter after each line. Reboot after having finished all of them.

ipconfig /flushdns
netsh int ip reset resetlog.txt
netsh winsock reset catalog

I'm not saying this would end your lockups but there's no harm done.
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Offline Ramesis

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Re: lock ups
« Reply #10 on: October 12, 2018, 04:10:50 PM »
It is not happening with any other game I play but I will
try ur suggestions biz... I dwnldd the game in case I want to try a clean install...
Thnx to u and Skuzzy
Ram
"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll

Offline Ciaphas

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Re: lock ups
« Reply #11 on: October 12, 2018, 04:15:08 PM »
check to see if anything is utilizing massive amounts of resources in your task manager when it hangs.


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Offline Ramesis

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Re: lock ups
« Reply #12 on: October 17, 2018, 02:36:30 PM »
Happened again yesterday... will a .zip of a .dmp help?
 :confused:
"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll

Offline Skuzzy

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Re: lock ups
« Reply #13 on: October 17, 2018, 02:42:13 PM »
Post that DMP in the Bug report forum along with a description of what you are were doing.  Also what version of the game (DX11 or DX9).
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Ramesis

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Re: lock ups
« Reply #14 on: November 19, 2018, 02:24:52 PM »
Hiya Skuzzy... just wanted to let u know the freeze/lockups have not happened since I
replaced my video card but the stutters are still occurring
 :salute
"Would you tell me, please,
 which way I ought to go from here?
 That depends a good deal on where
 you want to get to. Said the cat."
    Charles Lutwidge Dodgson a.k.a. Lewis Carroll