Author Topic: Game not launching after download  (Read 688 times)

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Game not launching after download
« on: March 06, 2021, 08:21:01 AM »
I've uninstalled a few times and tried downloads of the installer.  The website says it will download 1.63gb of data, but after running the 296mb installer it just extracts a bunch of files and asks if I want to start the game.  It brings up the Aces High splash screen and then disappears at the point it would normally bring up the menu.  My Aces High folder is only 689mb, on my laptop the same folder is 3.14gb...granted no skins download on the desktop yet.
« Last Edit: March 06, 2021, 08:25:21 AM by haggerty »
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #1 on: March 06, 2021, 08:22:26 AM »
Faulting application name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x5fa05258
Faulting module name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x5fa05258
Exception code: 0xc0000005
Fault offset: 0x000c3cb6
Faulting process id: 0x1c78
Faulting application start time: 0x01d71293ddfe97f5
Faulting application path: C:\Hitech Creations\Aces High III\aceshigh11.exe
Faulting module path: C:\Hitech Creations\Aces High III\aceshigh11.exe
Report Id: c5f5535a-96c3-4766-be2d-2a997d328ffc
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1287370766471973375, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: aceshigh11.exe
P2: 0.0.0.0
P3: 5fa05258
P4: aceshigh11.exe
P5: 0.0.0.0
P6: 5fa05258
P7: c0000005
P8: 000c3cb6
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4006.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4046.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4056.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER405A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER406B.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_aceshigh11.exe_8b8e11e7c4b486e976bd42ac85cadda81326c70_34c0f5de_41a4e958-a635-4eab-aaba-feb6dc397d5c

Analysis symbol:
Rechecking for solution: 0
Report Id: c5f5535a-96c3-4766-be2d-2a997d328ffc
Report Status: 268435456
Hashed bucket: a66874e9c87bba5e41dda8e42dc8c 9ff
Cab Guid: 0
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #2 on: March 06, 2021, 08:34:01 AM »
Brand new windows install, the only thing I've done is download Nvidia drivers and Aces High.
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline Bizman

  • Plutonium Member
  • *******
  • Posts: 9517
Re: Game not launching after download
« Reply #3 on: March 06, 2021, 08:48:19 AM »
Brand new windows install, the only thing I've done is download Nvidia drivers and Aces High.
Did you install any motherboard drivers? The automagically added ones may not unleash the full power of your system.
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #4 on: March 06, 2021, 08:52:07 AM »
Hitech said I should install my sound drivers.  I went ahead and downloaded and installed all the fresh drivers for the motherboard.  About to update the BIOS but I doubt that will resolve it.
Seems like Pudgies issue where its not downloading the game, but his was a router issue.  I have free wifi on base and no router :(

edit: BIOS update complete, no go.
« Last Edit: March 06, 2021, 08:57:48 AM by haggerty »
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #5 on: March 06, 2021, 09:16:42 AM »
Starting the steam download, which is over 2GB.  Hopefully I don't need to cancel my normal account and create a steam one.
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #6 on: March 06, 2021, 09:21:47 AM »
Found the fix, dont try to open the game with windows set to 4k resolution.  I moved it to 1080p and now the game is downloading from launch.......
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #7 on: March 06, 2021, 09:25:58 AM »
Found the fix, dont try to open the game with windows set to 4k resolution.  I moved it to 1080p and now the game is downloading from launch.......

bah, I guess that was too good to be true, realized I was downloading the game on VPN I decided to shut off the VPN and restart...but now running into the same issues of the download not popping up and the game closing.  Went back on the VPN and no go :(

Edit.....just unplugged my joystick and it fired up the download...to afraid to mess with it any further to verify if that was it.
« Last Edit: March 06, 2021, 09:31:18 AM by haggerty »
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai

Offline haggerty

  • Silver Member
  • ****
  • Posts: 874
      • Facebook
Re: Game not launching after download
« Reply #8 on: March 16, 2021, 10:37:19 AM »
I got yet another new computer, the game wouldn't launch again.  Tried about 20 times before unplugging my joystick, then the download started...
-Ninja250, -Spectre, -UBerHAGS, -FieroGT, -Haggerty, -Hellcat -Misawa, -Gloom -Nobunaga -Cobrakai