As if my words matter.
Shuffler made good points.
I have nothing against Shane, It's how I joke with my crew all day, but I smile when I do it. Me being from Chitcago area, that's kinda common play. I don't know if he's laughing or truly angry while texting it. <shrug>
HOWEVER.
IMHO (which matters not), this is always a 2D conversation. As was mentioned, log files show a lot more than a screen shot. Shane doesn't bother me, but some people (prolly only 2-3) will go on and on and on, which does irritate some, yet only speak of one instance. This is common in a court about every 5 minutes, half-stories. It may not be the 1st comment, but the 101st. It's the missing part. I wouldn't judge anyone on a screen shot. 2 things can be wrong.
If it was only the one comment, and no frothing at the mouth prior, I'd find a way to call HT. I wouldn't rely on emails, nor this board.