Author Topic: white screen of death  (Read 739 times)

Offline Animl-AW

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Re: white screen of death
« Reply #15 on: May 24, 2024, 06:14:48 PM »
When Aces High crashes, it may make a dump file that HiTech can look at and maybe tell you what's going wrong.

In the folder "Hitech Creations\Aces High III\temp" there may be some dump files that look something like "aceshigh*_*_*_*.dmp".

If there are any dmp files, zip up the most recent and email to HiTech asking him to look at it and tell him what's happening. You could also attach it here in this post for him to see.

So far he has not answered emails. Seriously fed up with that
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Bizman

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Re: white screen of death
« Reply #16 on: May 25, 2024, 02:37:44 AM »
So far he has not answered emails. Seriously fed up with that
Has any of you tried a PM?

Just in case there's a third party automatic spam filter that somehow has decided that everything posted to support@hitechcreations.com is spam.
« Last Edit: May 25, 2024, 02:39:28 AM by Bizman »
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

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Offline Eagler

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Re: white screen of death
« Reply #17 on: May 25, 2024, 06:14:24 AM »
Hoping this is corrected soon as it's not healthy for the game

Numbers have been lower since the bandwidth upgrade

An update here for his most devoted customers would be nice

I don't think we should have to call ht personally for it ...

Eagler
"Masters of the Air" Scenario - JG27


Intel Core i7-13700KF | GIGABYTE Z790 AORUS Elite AX | 64GB G.Skill DDR5 | EVGA GeForce RTX 3070 Ti FTW3 | Vive Pro | Warthog stick | TM1600 throttle | VKB Mk.V Rudder Pedals

Offline Animl-AW

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Re: white screen of death
« Reply #18 on: May 25, 2024, 06:51:39 AM »
Hoping this is corrected soon as it's not healthy for the game

Numbers have been lower since the bandwidth upgrade

An update here for his most devoted customers would be nice

I don't think we should have to call ht personally for it ...

Eagler

Iím having problems understanding how one could change the IP without knowing it will pork the FE of the game, and not bother communicating nor fixing it. It has the appearance of screwing it up and running and hiding. It sure is one way to kill the game.

The build files should have been cocked and loaded, put the new IP in, compile and post it.

Ya just canít do this without knowing the repercussions.

Maybe Iím just pissed, but this has a horrific appearance. Its starting to smell intensional. I love being wrong.

Not communicating is bad biz.

He could be responsible enough to tell us heís fixing it. He left us feeling like he porked and ran.

Why did he really upgraded?

If I had the build files it would be a 1-2 hr fix. its not that complicated, nor time consuming.

WTF ever

Canít blame players for feeling this.


« Last Edit: May 25, 2024, 07:55:46 AM by Animl-AW »
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Eagler

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Re: white screen of death
« Reply #19 on: May 25, 2024, 07:01:50 AM »
Hoping you're wrong too Animl-AW but can't understand it either

An update for us hard up hold ons would go miles...

The silence is deafening

Eagler
"Masters of the Air" Scenario - JG27


Intel Core i7-13700KF | GIGABYTE Z790 AORUS Elite AX | 64GB G.Skill DDR5 | EVGA GeForce RTX 3070 Ti FTW3 | Vive Pro | Warthog stick | TM1600 throttle | VKB Mk.V Rudder Pedals

Offline Animl-AW

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Re: white screen of death
« Reply #20 on: May 25, 2024, 07:09:02 AM »
FIXED by BigR

Go to my thread, follow this link

https://bbs.hitechcreations.com/smf/index.php/topic,409341.msg5425035.html#msg5425035

go to this link and download the file. Place it in the Aces High III directory with the .exe files.

After some experimentation, i narrowed it down to the stdshape.res file which is generated after install. So it will not be in a fresh copy of the game. Something is going wrong with that for new installs. It probably is IP related. Some process within the game is calling to an old address when its generating that file. Just my guess.  I could be totally wrong.

Hopefully that file works. Its a 2gb download from my working game directory.
« Last Edit: May 25, 2024, 07:22:19 AM by Animl-AW »
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline The Fugitive

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Re: white screen of death
« Reply #21 on: May 25, 2024, 07:16:05 AM »
FIXED by BigR

https://1drv.ms/f/s!AltRky2wvf_ygdNggCHMvPByndQ3F w

go to this link and download the file. Place it in the Aces High III directory with the .exe files.

After some experimentation, i narrowed it down to the stdshape.res file which is generated after install. So it will not be in a fresh copy of the game. Something is going wrong with that for new installs. It probably is IP related. Some process within the game is calling to an old address when its generating that file. Just my guess.  I could be totally wrong.

Hopefully that file works. Its a 2gb download from my working game directory.

I get a "page cant be found" error for that link

Offline Animl-AW

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Re: white screen of death
« Reply #22 on: May 25, 2024, 07:19:12 AM »
I get a "page cant be found" error for that link

The space between the last w is this issue hold on.
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Animl-AW

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Re: white screen of death
« Reply #23 on: May 25, 2024, 07:21:38 AM »
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Animl-AW

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Re: white screen of death
« Reply #24 on: May 25, 2024, 08:09:31 AM »
Hoping you're wrong too Animl-AW but can't understand it either

An update for us hard up hold ons would go miles...

The silence is deafening

Eagler

The best excuse I could hear right now,...."I couldn't do that because I am working on a game update version"

That's grasping at straws.

EDITED: Well as far as numbers we have at least 3 factors.
1) Summer decline it's natural, probably for all games. AW same issue.
2) Connection/IP update, could have been a lil better planned for our end. It's a bitter sweet update IMO.
3) Like it or not, a post is drawing other players, who would otherwise be in the MA, to trying other games they see posted every day. If they are trying other games, they are not in the MA, Sub or not. Doesn't matter if players still have their sub, if they are somewhere else, they are not here. 5-10 lost from the MA. Depending on the night I'm sure.

Also take note. Beginning of last summer, we were about 100-115, by mid to late summer we gained 40 and went up to 120-140. Start of winter we went up to 130-150, late winter 130-160. MotA era 140-200.  After MotA, 120-130+. Just from memory. It seems like a cycle to me.
« Last Edit: May 25, 2024, 10:10:23 AM by Animl-AW »
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline hazmatt

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Re: white screen of death
« Reply #25 on: May 25, 2024, 10:15:24 AM »
The question I have, and maybe some others have, is why would you need to "upgrade" the connection of a game when the number of players is going down. Wouldn't it make more sense to have to "upgrade" a connection on a game that was growing? This who situation seems odd to me.

Speaking of updates, has anybody found the stick in the Tempest? I was flying it last night in VR and couldn't find it anywhere.

Offline Animl-AW

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Re: white screen of death
« Reply #26 on: May 25, 2024, 10:28:08 AM »
The question I have, and maybe some others have, is why would you need to "upgrade" the connection of a game when the number of players is going down. Wouldn't it make more sense to have to "upgrade" a connection on a game that was growing? This who situation seems odd to me.

Speaking of updates, has anybody found the stick in the Tempest? I was flying it last night in VR and couldn't find it anywhere.

The upgrade can have several reasons. One could be something became outdated or damaged and a fix would be the 2G option. No reason to fix something and stay old. Same with why you update a computer.

Another very hopeful and naive notion COULD be, there is going to be more data pushed. >IF< there were an update with something like Vulkan, it might require more data flow. I wouldn't hold my breath, but if I were to let my imagination run unleashed that would be a thought. This COULD be the reason for the fresh install white screen issue. Something else would be replacing it. Anyone who just read that should take it with a mountain of salt.
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Animl-AW

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Re: white screen of death
« Reply #27 on: May 25, 2024, 01:15:30 PM »
According to HT it has been fixed.
Aces High III - Masters of the Air Scenario (video)
https://youtu.be/rQiA2yMiZf0?si=Ct5p_Vv0YXgmRxKs

Windows 11 Gaming Tweaks
https://imgur.com/oEtVMfP

Offline Shenzi

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Re: white screen of death
« Reply #28 on: June 02, 2024, 05:40:24 AM »
According to HT it has been fixed.

Tell that to my white screen

Offline Bizman

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Re: white screen of death
« Reply #29 on: June 02, 2024, 07:18:49 AM »
Tell that to my white screen
Getting the fix to work may require something to be done at your end. Like a reinstall. Or at least removing some file I can't name and letting the game reinstall it.
« Last Edit: June 02, 2024, 07:20:49 AM by Bizman »
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni