Welcome to the job Daddog. I've got some bad news for you:
you're always going to be spending hours reading garbage from people accusing you of nonsense. It's our way of showing you we care and appreciate the job you're doing.
I'm just pointing out that Saturday's case was a very odd one. If the Viking CO had contacted the CM (which he didn't, and no argument about that) and had then been denied a reroll, the CM would have been acting in accordance with the letter of the rules. The resultant whining, however, would have been really ugly; the event would have been absolutely disastrous for the LW side, and the only organized weekly event in AH would have been effectively closed off to newbies.
Common law or equity?
The specific rules dictate a clear course of action. But general rule #1 is to ensure that most people have a good time.
It's a tough call, sure, and one that's more easily made if nobody outside of the affected party finds out about it (which is the WB way of doing it).
what I'm saying is, in bizarre cases like these, the CMs have a lot of discretion, and most of us (including those, like me, who would have benefited from a gangbang) would support any decision the CM makes. Those decisions, however, affect more than the frame itself, but the very success of AH events.
It sucks to be you