Originally posted by SUPERFLY
There are lots of issues invoved in having a huge influx of new players, many of whom may well be computer illiterate. The technical issues, for example, are something I would be unable to even pretend to understand.
Once 'these' difficulties are solved a whole new crop of issues arise, some of which have been mentioned.
Let's talk training.
Training is availiable in Aces High...I was trained by ghosth initially and then I joined a squad. BUT...I was lucky. I say that because I actually went to the web site and found the communities link to the BB. I then proceeded to post on the General Discusions (being as careful as I could not to offend anyone or be percieved as being really stupid), until I posted something inappropraite there and was directed to the O'Club. Gradually I figured out how it all worked, dedicating alot of time to reading posts in all categories. I received advice, technical support, and made some friends. Most people who play computer games online know this drill and accept it.
Problem is, the kind of user that would be attracted by a really cool ad may not be willing to go through such an ordeal. Each time I suggest to friends that they should check out the bulletin boards for help on their games, they give me a look that tells me I shouldn't have wasted my breath.
So...what is the answer...(scratches head)
Off the top of my head...
Training could be done offline. Have each user download a training program that must be completed before joining the on-line sim.
Start with take-off...once the user completes this he/she gets a code for the next level. Once the whole program is completed they get a password to play online.
As each level of training is completed there should also be a link to a site showing the elements of views in planes, strategy aspects of the game, plane types (& loadouts) training videos etc. etc.
Take them through a tour of the game and complete their training at the same time.
This will also solve your second concern. The community is definately responsible for keeping players flying in Aces High.
But, patience is a virtue very few of us possess...especially if you have been hearing the same old questions over and over and over. I'm not referring to myself at all...just defending some of the animosity that inevitably exists for the vets.
The asking of really stupid questions will be cut to a minimum if some effort is made to train each new user as they start.. More than anything else this will greatly improve the willingness of gnarled "troll-like" veterans to offer help on the finer points of the game rather than be expected to hold hands or babysit newbies.