Hiyas Dowding 

My point was simple...It just seemed to me that the majority were comfortable with HTC's decisions and viewed $30.00/month a value for the product.
In addition, it also seemed to me that the few who did not agree with HTC regarding this market research, were complaining over and over and over and over. Making much noise about something the majority of subscribers understand and are willing to hold their opinions until a time such as HTC can analyze the data from this little ol' experiment of theirs 

As to why folks were given unlimited offers, that's really kinda simple. If you chose to  conduct market research for any product or service, the sample method used must be as pure and uncontaminated as possible in order for the data to be accurate and reliable. 
Maybe I'm just looking at this the wrong way....I'm at an age where I know all too well that it's much more prudent to choose your fights, then to fight them all. For me....this is not worth fighting about.
Trust me....everythings going to be ok, and we all will profit from HTC's effort 

Ice