Updating Cell Phone Service

[Swager]

I am leaning toward Sprint.  I am with Verizon now.

Any good or bad experiences would help.

Thanks

[drdeathx]

See Rules #2, #5

[firbal]

Have a friend who was with sprint. He had bad service with them. He switched to Verizon.

[Fulmar]

Consumer reports did their report on cell phone service a few months ago.  The skinny was Verizon and ATT were $$$, but were ranked #1 and #2 in service (not customer service!).  T-Mobile or Alltel was 3rd I think, and I do know Sprint was last.

But you have to remember its the area you live in that counts.  Different companies have better coverage where you live.  Like here, ATT, US Cellular, and Sprint are the main carriers, Verizon has some, but their coverage isn't as great.

[Babalonian]

IMO: Sprint used to be beter than Verison.  They used to have beter customer service and a beter network.  This was before Nextell (i think) purchased Sprint.  Now the network hasn't been touched in years, and about two months after the Nextell purchase I got these advertisment calls/offers from "Sprint Mexico" for about three weeks, two to three times a day (if they were trying to speak english the best they could for their greedy employer then I can't complain, but still it was bad).  Verison in the meantime has put in some effort into improveing customer service and their network.  I was first with Verison ages ago, then I was happily with Sprint until Nextell came in, and now I'm satisfied with Verison.

Edit: And I have had friends with AT&T who have switched to Verison or vise versa recently, the consencus is that Verison is beter in the network quality, coverage and customer service departments here where I live (which is probably all the ones that matter).  Also in the past couple months plane old telephone services (POTS) to your house have been really hiked by AT&T.  A few buddies of mine think it's a dirty plot by AT&T to make their overpriced cellular service competitive to their POTS.  The conspiracy theory seems a bit much for me, but does make enough sence to not dismiss (like what did, in the past couple of months, change out here in POTS to make it cost as much as a basic cellular contract from AT&T?).

[Hawker25]

sprint bought nextel not the other way around.  They wanted nextels push to talk tech because they couldn't make there own work.  Nextel was great before the merger then steadily went downhill till i couldn't justify paying a premium for what had become a second tier product.  Sprint was great back in the early days but has continually gone downhill in my opinion.  Example being many sprint employees have other carriers because they cant get sprint service on the world headquarters campus in my town.  Now think about that for a minute. 

[Shuffler]

Sprint terrible in Texas. AT&T bad too.

I use T-Mobile and like it.

[Trell]

I use tmobile, Spotty coverage, But cheaper then the others

[Cougar68]

I'm on Sprint with the HTC Mogul phone and I don't have any complaints.  Haven't lost signal except in a few very remote locations. 

[Masherbrum]

I use Nextel.   I'm waiting on the new Curve to be delivered to me.   I've never had an issue with Sprint (now that they merged, since 1999).   I had Airtouch before em and they were horrible. 

I pay $10 + $4 something in taxes, a month.   Wife pays the same.   It's fun walking into a Sprint store and yanking their chains.  Them: "Sir, I can get you into a better plan!"    Me:   "Umm, no you can't."   

[Maverick]

We use Verizon because they have the best coverage accross the nation. Since we travel all the time that's important to us. So far after almost 5 years we are pretty satisfied.

[Swager]

OK Thanks!  I will stick with Verizon.

Thanks for the replies.  I basically got he same answers from where I work

Swag

[CAP1]

I am leaning toward Sprint.  I am with Verizon now.

Any good or bad experiences would help.

Thanks

i've never heard anything good about sprint....except in the commercials.

a lot of the civil air patrol members here in nj have verizon. i use tmobile. the only places i have any trouble, are in my basement, and crossing the walt whitman and ben franklin bridges. tmobile is fairly cheap too. 

[eagl]

I have sprint and have been unimpressed.  Voice quality and coverage is not what I expected.  I am with them now because they gave me a free replacement phone when my first ever sprint phone died, but this time when my wife's phone had a display failure they called her some bad names just for asking.

I dunno who we'll switch to when our contract is up but I don't think I'll stick with sprint.

[sluggish]

Since Verison just bought Alltel they will hands down have the best network in the nation.  Sprint, on the other hand, will roam on any cdma tower for free.  Either way will be fine.  I have one of each and have no complaints about either.