Only mentioned the problem I've been having in this thread alone and I get a WW2OL support guy to contact ME! Said there was a new full version download that was posted this morning. DL'd, reinstalled, and all is well.
Heh, spooky. Perhaps someone here filled them in with my name/problem? Perhaps the software alerted them that I was hanging on the "Matrix Games" splash screen?
Either way, I'm impressed. I've heard funky stories about the customer service over there. Score one for WW2OL in the support department.