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Author Topic: Lock up  (Read 479 times)

Offline MajWoody

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Lock up
« on: November 26, 2003, 02:17:20 PM »
I have been trying to get on AH & when I try to play online my puter locks up. I can't ctrl alt del out of it. I can fly offline & I'm not having any trouble with any websites or my email. I had to turn my puter off & unplug it to restart it. I also re-booted my cable modem but I still can't get on AH online.
  Any suggestions?

MajWoody
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Offline Skuzzy

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Lock up
« Reply #1 on: November 26, 2003, 03:27:57 PM »
You probably have a firewall blocking the ports AH needs for online play.  The 'lockup/freezing' is caused by Windows blocking and waiting for a response from the server.  It will eventually timeout.
AH uses a random set of ports in the range of 2000-5000 for UDP/TCP.
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Roscoroo

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Lock up
« Reply #2 on: November 26, 2003, 03:39:23 PM »
First we need to know your pc's spec's , operating system , video drivers , background programs that are running (such as fire walls/AV's ect )

Such as
2.0 ghz Amd
512 ram
gf 4 mx 400   30.85 drivers  Direct X 8.1
win 98 se
microtrends AV program  , set to manual scan
700kbps Dsl connection
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Offline MajWoody

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Lock up
« Reply #3 on: November 26, 2003, 03:46:52 PM »
Did a system restore & got the problem solved.
Thanks for the replies :D

 MajWoody
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Lets keep the stupid to a minimum.
Old Age and Treachery, will overcome youth and skill EVERYTIME

Offline Hwkeye

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Lock up
« Reply #4 on: November 26, 2003, 09:53:55 PM »
I am betting you have ZoneAlarm and you did the most recent update!

I did and the same thing happened.  The problem is I tried manually as well has have ZA configure AH automatically but to no avail.  

I fixed it by removing ZA and loading the next-to-last version.  DO NOT allow the program to update itself!  AH works fine now with the older version.

Hwkeye

PS:  IF anyone out there knows how to get the proper ports openned up in the new version please let me know!!  I looked all over and could not find where I could configure that aspect of ZA!
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Offline 214thCavalier

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Lock up
« Reply #5 on: November 27, 2003, 01:39:37 PM »
You cannot configure the latest version of ZA for many online games.
This latest version is bugged as hell and many complaints have surfaced on the Zone Alarm users forum.
ZA are aware of the problems and "said" to be working on it.
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