Author Topic: Let me tell ya bout new egg (Read 899 times)

mrblack · « **on:** November 29, 2003, 08:07:19 PM »

I bought a abit Max3 mobo back in august
I blew it up last month using my prometiea phase change cooling system.
Condensation got In on the Mobo and zap there she went.
i thought well watermelon there goes $225.00 bucks.
Then the other day I thought what the heck I will try to RMA the board back to new egg.

And low and behold they are sending me another MAX3!
Now this IS NOV29th!
And I'm sure they could have seen that an idiot had messed up
the board

This just goes to show what a great company they are.
Ps they refunded my money on an Abit IS7-G board as well.
NEW EGG ROCKS.

Pfunk · « **Reply #1 on:** November 30, 2003, 12:15:09 AM »

generally they will RMA something back up to a year after it is purchased.......sadly however you mobo will probably end up in the "refurbished" section as they generally dont test them. I had an ECS K7s5a board that would lose CMOS settings and not recognize the floppy, the day they received the RMA I check the refurb section and guess what....they had relisted the bad board. Buying refurb is a luck of the draw thing, I bought an EPOX board that runs perfectly fine as well as an Albatron TI4800SE. I did however get two DVD-rom drives that had something loose floating around inside and would work sporaticly.

mrblack · « **Reply #2 on:** November 30, 2003, 03:46:24 AM »

Yeah I never buy refurb stuff I just dont trust it.

BB Gun · « **Reply #3 on:** November 30, 2003, 05:26:40 AM »

Gee mrblack, thanks for making all of our prices higher by having newegg take back something that YOU screwed up.

This stuff doesn't happen in a vacuum...

Take responsibilty man.

BB

Wanker · « **Reply #4 on:** November 30, 2003, 08:28:32 AM »

newegg is the best place to buy PC parts on the internet, bar none. Great prices, very fast and efficient service.

mrblack · « **Reply #5 on:** November 30, 2003, 03:45:10 PM »

Quote

Originally posted by BB Gun
Gee mrblack, thanks for making all of our prices higher by having newegg take back something that YOU screwed up.

This stuff doesn't happen in a vacuum...

Take responsibilty man.

BB

Oh get a grip

Amazining how some people can find something to b itch about
from nothing.
Yes BBgun you are the Grand victim in life LOL.

mrblack · « **Reply #6 on:** November 30, 2003, 03:47:45 PM »

And It does not effect there retail pricing one bit!
they will simply fix it and sell it as refurb making someone a good deal.

SNO · « **Reply #7 on:** November 30, 2003, 03:49:04 PM »

BBGun has a gripe and I agree with him, and you need to get a grip and take responsibility for your screwups

SNO

mrblack · « **Reply #8 on:** November 30, 2003, 04:13:15 PM »

Quote

Originally posted by SNO
BBGun has a gripe and I agree with him, and you need to get a grip and take responsibility for your screwups

SNO

Oh for crying out loud you mean to tell me that IF you had the chance to get something replaced for free you would not?
Insteed you would pay the 225.00 plus shipping ?
LOL I really doubt it.

But go ahead and tell us all how you would so we can get a good laugh:aok

mrblack · « **Reply #9 on:** November 30, 2003, 04:28:31 PM »

And maybe new egg was being nice as I'm a loyal customer who has spent over $6k with them this year!
they do keep track of those things I bet.

minus · « **Reply #10 on:** November 30, 2003, 06:48:50 PM »

mr black , what u use to prevent condesation on socket ? i filed mine with silicon grease but is it realy mess all around ,

mrblack · « **Reply #11 on:** November 30, 2003, 07:05:59 PM »

I use dielectric grease.

TweetyBird · « **Reply #12 on:** November 30, 2003, 07:44:19 PM »

>>Gee mrblack, thanks for making all of our prices higher by having newegg take back something that YOU screwed up. <<

That has some merit, but is offset by the fact that many bussinesses send out half finished products. I'm not talking about the ocaisional bug in a program, but programs they KNOW are unstable or hardware with KNOWN engineering flaws. Its common place in the Microsoft world. Yea, they release patches and fixes, but it amounts to them borrowing money from YOU interest free during development. I think that interest free financing will offset some products returned do to consumer negligence.

BB Gun · « **Reply #13 on:** November 30, 2003, 09:34:31 PM »

Quote

Oh for crying out loud you mean to tell me that IF you had the chance to get something replaced for free you would not?

Yes. I have. More than once. When its been my fault/responsibility for the "busted" or other out of whack item.

And yes, it does affect pricing. Who's gonna "fix" the board? How are they gonna get paid? Are they gonna make that back from "refurb" sales? Is it worth their effort? Or are they just gonna toss it? Eventually, if enough people do this, they either raise their prices or rework their returns policy - screwing all of us. But hey, no worries - you got yours, right?

Yes, newegg is a great place. Good on them. But shame on you.

BB

mrblack · « **Reply #14 on:** November 30, 2003, 09:45:23 PM »

Quote

Originally posted by BB Gun
Yes. I have. More than once. When its been my fault/responsibility for the "busted" or other out of whack item.

BB

Well there goes you'r credibility LOL.
You are being very judgemental my friend.
So shame on you:aok