I bought my old man a full Logitech setup for Xmas, speakers, wireless keyboard and mouse (best upgrade I know of), and the new hoopty twisty Extreme3d. I was way impressed with the joysticks solid base and Flightsim 2004 easily saw it and I could program it with ease.
Microsoft sticks are just as easy to use, just too sloppy, not to mention they have missed what Logitech finally made great, a solid heavy controller base.
I'm really impressed with the unit for casual flightsim users, but know Ch Pro Pedals are mandatory, and a true HOTAS setup like the Saitek X45 for competing in games like AH. He's just using it in FS2004 for instrument training, so it's ideal. Sorry to hear it's having problems, it seemed o do everything great when i installed it, and a great cheap choice if your not concerned about running trim and extra throttle based buttons.