I want to clarify something. This board is not a venting place. Let's get that one out of the way.
The board is another medium for communication for the community and the developers to use. It is not a place to rant. We have no place like that actually.
If a person or persons in the community has a problem or problems, then we need to see what we can to help, when possible.
Occasionally, there is nothing that can be done. Hopefully that remains rare.
Help comes in many forms. We have phone, email, and even this board to ask questions. Some issues are best handled by direct communication with members of HTC. Player problems are one of them as no one in the community can help in that area, except personnel at HTC.