Author Topic: Customer Service  (Read 1680 times)

Offline Morpheus

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« Reply #30 on: March 05, 2004, 11:31:21 PM »


Ask a stupid question and you want a valid answer in return? If you dont like being HO'd dont put yourself in that sityation champ. Its that simple...

As far as the staff being negative. I cant remember ONE SINGLE example of player's being neglected by HTC's staff. Im sure you all see Skuzzy pop in now and again along with the rest of the staff. What the first thing that happens?

Skuzzy, Skuzzy skuzzy skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy Skuzzy SKuzzy

And Skuzzy will salute everysingle one back.

Round 2...

Skuzzy whats wrong with my compter my screen freezes?

Skuzzy whats wrong with the server everyones warping?

Skuzzy did you get the Email that I sent you?

Then skuzzy's fingers nearly catch on fire making sure he responds and asnwers everyones concerns/questions...

WHY PEOPLE THINK they have a right to be morons and neglect someone because they pay them to use their product or services is beyond me. No one in anyways has a right nor has to sit there and take disrespect with out snapping back.

All my experiences in dealing with Skuzzy have been nothing but TOP NOTCH... This includes the rest of the staff...

Everyone is human, and nothing is perfect... There is no reason to slam this game because its not what you want. The game is what it is. Either eat whats on your plate or die hungry. And why would HTC even think about sinking more time and money into a product that is soon to be replaced/upgraded? The thought of them doing so is a waste of your time, along with the begging and gripes.

Quote
I give my customers 150% when I do a job for them and many extra miles . But show me disrespect ,"Rub my Rubarb the wrong way" And I will tell anyone to get lost .I have done it befor and I'm shure i will have to do it again.



That pretty much sums it up in a nutshell... Have a nice day:D
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Offline Kidd

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« Reply #31 on: March 06, 2004, 12:04:53 AM »
Quote
Originally posted by Skuzzy
I don't make sarcastic bellybutton remarks.  I have a sense of humor.  Most people know it well.  If you make a comment in jest, I am just as apt to give back jest.
Online, I like to keep it relaxed.

I apologize if you took anything I have ever said online as some smart remark.  I can absolutely assure you I never mean to sound like that at all.

There are times I am short with answers, but that is only due to making every attempt I can to answer every question asked of me.

I will also say that if you choose to show me disrespect, do not expect me to show you respect.  I will not.  It's a two way street.  Saying that we should take disrespect with a smile is wrong.  We are people too.  No where in our policies does it say, "you pay for the right to abuse us".
We ask everyone to be respectful of each other.  We would be hypocritical to allow anyone to disrespect us.


I can repeat it exactly. "Skuzzy, i will pay 10/mo extra for no Ho's"
Skuzzy: " and exactly how do you expect us to do that"
Me: "I don't know, ask Kesmai, they did it"
Skuzzy: "I know, i was there (something like that)." (which brought about huge LOLs from the crowd.)
Me: "then why did you ask me"

Shortly following everyone put in their "Skuzzy, I'll pay 10/mo extra for "ie, no rams, no spits, no etc". And you responded to them with lols, etc. Is there something about my name that just immediately elicits a smart mouth remark. I certianly couldn't have had a reputation since i had just fnished my 2 week trial back at that time. I guess if i wasn't well known or a suck up then i was someone who didn't know what i was talking about and thus deserved to be crapped on, a newbie, a dweeb perhaps, another passer by. someone not long standing enough in the community. since i wasnt known i was there to cause trouble?.

Now nowhere in this above conversation can i see that i was "disrespectful" to you thus asking for no respsect in return. After all, i was the only one responded to in a different way. If that was your humor, then i certainly misunderstood it. Just as Natedog said that he calling N8dog a "whiny baby complaining about a game" was just a joke. I don't get it especially when u pick someone out of the crowd. Have someone pick you out of the crowd and see if yout hink its funny. Especially if its your boss or another authority figure.

To Morpheus: Wow, so that must mean that everyone that talks to Skuzzy when he comes on is a complete moron. Since everyone asks a million questions and makes a million comments for a variety of topics. You are truely the smartest man i've ever come across. You are simply another wimp sitting in the comfort of the crowd taking a pop shot. And if you were reading any of my posts, i hadn't slammed the game itself yet. Only the staff which has slammed me. No games are perfect and, I like many, are simply waiting for something better to come along.


Regardless, to the staff: Its safe to say, that we probably don't like each other. Simply because i stood up for the way a friend of mine was being treated and now obvious different philosophies on the do's and don'ts of customer service. Its your game. Its yours to make, its yours to break. As is your reputation in the gaming world. Mines shot here, but what do i care what brownnosers think?

Offline Steve

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« Reply #32 on: March 06, 2004, 12:09:18 AM »
Someone needs a timeout in the corner without his blankie.
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Offline Kidd

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« Reply #33 on: March 06, 2004, 12:20:14 AM »
Once again people that you think you knew join the crowd with the cheap shots instead of saying, "woa, calm down, its not that serious". Like i said, if you knew who N8dog was in the game, you'd be surprised. I've been told some of you are his friends in the game.

*Edit* come to think about it. I've badmouthed at least 1 of you on vox to n8dog and he's defended you. Funny, how friends will defend each other.
« Last Edit: March 06, 2004, 12:23:03 AM by Kidd »

Offline Monty405

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« Reply #34 on: March 06, 2004, 12:30:29 AM »
After going through this thread I became:

Somewhat confused

A little lonely

Sort of hungry

But the thing that is getting to me,

Is mostly Anger

Can i pay an extra 10 dollars to get my time i wasted reading this back?

Offline Last Call

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« Reply #35 on: March 06, 2004, 12:35:32 AM »
ok, I had to make a new account because HTC deleted my old one(s). I am not here to kiss-up, brownnose, try to get back in or anything like that. If I wanted to come back to AH there isnt anything HTC could do to stop me due to the fact that anyone can sign up. I am on here for one last time to just clear up the problem. I originally thought I had a fairly good idea about how to improve the game, I put it in another post that was started and included a snotty statement which if you notice I retracted almost immidiately. I said I was sorry and obviously that wasnt good enough. The thing that upset me the most is all the people who do nothing but come on to the BBS and flog up everyone else's post and flame everything they see. Sure I am mad for HTC not responding to my idea with any sort of "well it just wouldnt work because of X,X,X,X" but all I got was flames from some of them just like the rest of the people in the post. Not once did anyone say " well what exactly are you proposing, it sounds like it might be a good idea, hmmm maybe something like that would work". All I got was flame, flame, flame. So I will admit I acted seriously like a child and that is the reason I am posting here. I am 28 years old and am definatetly man enough to admit when Im wrong and that is what Im doing. I could care less weather anyone respects my public appology or not but I am going to make it anyway. As BGBMAW as well as some other MAW can tell you I have a serious temper problem and it gets way out of hand. I just dont want to leave this game having it on my chest that I left in a huff and the only way I can clear my concience is to post this. Take it how you will. For those who will except it . And HTC I am sorry for critisizing your commitment, you truely are a class act and maybe you too can learn something positive from our little spat.    No need to reply.     -Nathan Harte

Offline Morpheus

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« Reply #36 on: March 06, 2004, 01:30:30 AM »
Shteve have you thseen my basthball? Has anyone stheeen my basthball?

Shteve using my blankie to polish your 51's nose cone is not apreciated I would like it back now please.

All this stuff is WAY over my head! HTC iz kewl in my book and thats that.

<------Runs for the door confuzed and scared
If you don't receive Jesus Christ, you don't receive the gift of righteousness.

Be A WARRIOR NOT A WORRIER!

Offline Steve

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« Reply #37 on: March 06, 2004, 01:58:16 AM »
Kidd, I'm not bagging on n8dog(whoever he is).. I'm not even bagging on you.
You have your perspective about Skuzzy and posted it.  I have my perspective and posted it.
 I have crossed swords w/ Skuzzy, even called him a couple of names in a private email(nuttin serious, but insulting nonetheless).  He could have pulled the plug on me right then and there.  Instead, he realized I was just foolishly spouting off and he let it go.  So, in my opinion Skuzzy is a decent and more than fair guy.  I respect that you may have a different view...but like you, I'm entitled to post mine.   :)
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Offline Steve

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« Reply #38 on: March 06, 2004, 02:02:05 AM »
My pony is so shiny... Morph get back in your hovel, you cur!
Member: Hot Soup Mafia - Cream of Myshroom
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Offline Arlo

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« Reply #39 on: March 06, 2004, 02:17:52 AM »
Quote
Originally posted by Kidd
Is there something about my name that just immediately elicits a smart mouth remark.  


It's not the name at all. Trust me on that. :D

Offline LAWCobra

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« Reply #40 on: March 06, 2004, 02:46:09 AM »
Hey Skuzzy put's up with my crap!
And for that he should be nominated for saint hood.
LOL you all know It's true:aok

Offline Flossy

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« Reply #41 on: March 06, 2004, 06:16:34 AM »
HTC are the best!  
Flossy {The Few}
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Offline Skuzzy

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« Reply #42 on: March 06, 2004, 07:57:57 AM »
Kidd, what you took as a sarcastic remark was an honest question.  I never played AW and have no clue about it.  When I asked how you would fix it, you said Kesmai did it, and as I have never seen AW, I let you know that.
Whether people found it funny or not is irrelevant.  I was being honest.
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Offline kj714

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« Reply #43 on: March 06, 2004, 10:36:47 AM »
"Like i said, if you knew who N8dog was in the game, you'd be surprised."

Ummm, great. Is this supposed to give him more credibility?

Offline Arlo

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« Reply #44 on: March 06, 2004, 10:38:07 AM »
Quote
Originally posted by kj714
"Like i said, if you knew who N8dog was in the game, you'd be surprised."

Ummm, great. Is this supposed to give him more credibility?


I just hope he's not yet another sniper.