Author Topic: Screen freezing at Login (Read 339 times)

Fauxbra · « **on:** June 06, 2004, 03:33:24 PM »

Due to some Adware and Trojan problems i had in my PC i reformatted my HD an Sat. June 5th. after reinstalling AH1 and and downloading and Trying AH2 for the first time, I am having the same problem with both. When i click "OK" on the Login Screen ....the screen freezes with no error messages and i am forced to turn off my Computer. Ihave tried unistalling and redownloading both AH1 and AH2 to no avail. Any help would be greatly appreciated.System Information
------------------
Time of this report: 6/6/2004, 13:20:41
Machine name: MARCSPC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 XP2
Processor: Intel(R) Pentium(R) 4 CPU 1700MHz
Memory: 768MB RAM
Page File: 128MB used, 1749MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: /PackageInstall
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00000000&REV_A3
Display Memory: 128.0 MB
Current Mode: 800 x 600 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.13.0010.2742 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 2/1/2002 02:46:44, 3386829 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 2/1/2002 02:46:44, 877357 bytes
Device Identifier: {D7B71E3E-4110-11CF-0669-0A2001C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0250
SubSys ID: 0x00000000
Revision ID: 0x00A3
Revision ID: 0x00A3
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Creative Sound Blaster PCI
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1274&DEV_1371&SUBSYS_13711274&REV_09
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: es1371mp.sys
Driver Version: 5.01.2501.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/17/2001 05:19:34, 40704 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Creative Sound Blaster PCI
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: es1371mp.sys
Driver Version: 5.01.2501.0000 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 05:19:34, 40704 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Creative Sound Blaster PCI, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Saitek Cyborg Evo
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0464
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2442
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/29/2002 01:32:50, 51968 bytes
| Driver: usbd.sys, 10/4/2001 00:16:30, 4736 bytes
|
+-+ Saitek Cyborg Evo
| | Vendor/Product ID: 0x06A3, 0x0464
| | Location: Saitek Cyborg USB Stick
| | Matching Device ID: usb\vid_06a3&pid_0464
| | Service: HidUsb
| | OEMData: 03 00 08 10 0C 00 00 00
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| | Driver: hidparse.sys, 8/17/2001 14:02:08, 23680 bytes
| | Driver: hid.dll, 10/4/2001 00:14:28, 22528 bytes
| | Driver: hidclass.sys, 8/29/2002 01:32:42, 34560 bytes
| | Driver: sai0464.dll, 7/18/2003 01:37:40, 901120 bytes
| |
| +-+ Saitek Cyborg Evo (HID)
| | | Vendor/Product ID: 0x06A3, 0x0464
| | | Matching Device ID: hid\vid_06a3&pid_0464
| | | Service: SaiH0464
| | | OEMData: 03 00 08 10 0C 00 00 00
| | | Driver: SaiH0464.sys, 7/18/2003 01:37:40, 48128 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 02:06:38, 51072 bytes
| Driver: kbdclass.sys, 8/29/2002 01:27:02, 23424 bytes
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 8/17/2001 13:48:04, 13952 bytes
| Driver: kbdclass.sys, 8/29/2002 01:27:02, 23424 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 03:46:42, 38024 bytes
| Driver: kbdclass.sys, 8/29/2002 01:27:02, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 02:06:38, 51072 bytes
| Driver: mouclass.sys, 8/29/2002 01:27:02, 22016 bytes
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
| Driver: mouclass.sys, 8/29/2002 01:27:02, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 03:46:42, 38024 bytes
| Driver: mouclass.sys, 8/29/2002 01:27:02, 22016 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0900)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Dell Data Fax Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: FastAccess DSL - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 10.9 GB
Total Space: 15.0 GB
File System: NTFS
Model: Maxtor 6Y160P0

Drive: D:
Free Space: 115.6 GB
Total Space: 116.1 GB
File System: NTFS
Model: Maxtor 6Y160P0

Drive: E:
Model: LG CD-RW CED-8080B
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 8/29/2002 01:27:56, 47488 bytes

--------------
System Devices
--------------

Skuzzy · « **Reply #1 on:** June 06, 2004, 07:44:14 PM »

Are you running a firewall or anti-virus program? The freezing you are describing is Windows trying to contact the server and not being able to.

bockko · « **Reply #2 on:** June 06, 2004, 08:41:20 PM »

IF you are using zone alarm, try this:
-download the game;
-delete the ah2 entry from the program tab in zone alarm;
-ctrl-alt-del to get task manager up;
-start ah2 normally;
-when the game goes to access the net, you will see the z/a window pop up. click the box to allow access, then hit the allow button.

I don't know why, but I get locked up if I dont do both the delete, and the task manager window. When I use this sequence (like for all of the many beta rev's recently) I don't get caught in the lockup loop.

Fauxbra · « **Reply #3 on:** June 06, 2004, 10:16:18 PM »

yes i have Mcafee antivirus and Personal firewall 5.0...but i disable them and end the processes in task manager before running AH. AH always ran fine this way before i reformatted. I will try unistalling the Firewall and Anti virus and trying it again. I have no idea what Zone Alarm is, but unless it is part of windows XP Pro i do not have it.

Roscoroo · « **Reply #4 on:** June 06, 2004, 10:38:22 PM »

Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00000000&REV_A3
Display Memory: 128.0 MB
Current Mode: 800 x 600 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.13.0010.2742 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 2/1/2002 02:46:44, 3386829 bytes

Your Video driver is wrong ....

Get the 56.xx nvidia drivers and ah2 will work fine thats what im running on my ti4600

bockko · « **Reply #5 on:** June 07, 2004, 12:07:00 AM »

zone alarm is a firewall program. but looks like roscoroo is dialed in. good luck

Fauxbra · « **Reply #6 on:** June 07, 2004, 09:06:20 AM »

well after removing the firewall and anitivirus AH1 works fine...makes no sense seeing as how it worked with them 2 days ago , but whatever. As far as AH2 goes with Beta 38 while going through the "Plane Cache" setup during 1st logon...the clipboard changes colors like a kelaidascope then when it reaches the "Mosquito" it closes AH2 and returns me to Desktop. I will download Beta 39 and look for the suggested drivers on the Nvidia website. The reason i am using the currint video drivers is because they gave me a better FR in AH1 then the updated ones from the Nvidia site. Thank you for the assistance.