System Questionnaire

[jonnyb]

Originally posted by Pyro
We'd appreciate it if some of you could take the time to fill out the following questionnaire, particularly if you're having problems.  We're trying to gather as much information as possible to narrow down why some people are having problems.  Please answer as much as you can or if you're not sure  how to check something in particular, ask and I can provide specific instructions.  Please keep your responses concise and to the questionnaire so we can process the information efficiently.  Thanks for your help.

If you live in the DFW area and are experiencing severe problems, we'd be very interested in taking a look at your system.  If you fit this profile and are interested in this, please contact us.

=================

System Questionnaire

1-   Are you having problems with stutters in Patch 5?  If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem.  If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

Since the introduction of patch 5 I have been subjected to stutters.  They occur on average twice a minute and last upwards of a second.  This only started since patch 5.

2-   Are you having CTD’s in Patch 5?  If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5.  If no, did you experience CTD’s before Patch 5?

No CTDs experienced in patch 5.  I haven't seen any since early beta.

3-   Are you having a problem with low frame-rate in Patch 5?  If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized.  If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?

Frame rates have been consistent.  I've seen no marked improvements since release.

4-   What version of Windows are you using?

XP

5-   What is your CPU brand and speed?

Athlon XP2000+

6-   What is your motherboard make and model if known?

Gigabyte GA-7VA

7-   What is your video card make and model?  Please include amount of memory and whether it is AGP or PCI.

Leadtek v770 ultra Geforce4 ti4600.  128M RAM onboard.  AGP 4x.

8-   How much RAM does your system have?

768M Crucial PC2700

9-    What make and version are your video drivers?

nVidia reference drivers 56.72

10-   What level is your anti-aliasing and anisotropic filtering set to in you video card setup?

Application controlled

11-   What make and model is your soundcard?

Hercules Game Theater XP

12-   What level is your sound hardware acceleration set to?

100%

13-   What firewall program or router do you use if any?

D-Link Xtreme-G wireless router attached to comcast broadband.

14-   What antivirus software do you use if any?

None

15-    What is your Max Texture Size set to in AH?

Default

16-   What resolution and color depth do you use in AH?  What resolution and color depth is your desktop set to?

1280x1024@32bit for both AH and desktop.  Running at monitor refresh of 100Hz.

17-    What is your Vid Mem Used and Available displaying in AH when you are having problems?

Typically around 40M used.

[glacey145]

1- Are you having problems with stutters in Patch 5? If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem. If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

Sometimes freezes when I transmit (voice) for up to 15 seconds. Never happened before latest patch. Usually happens at least once per session.

2- Are you having CTD’s in Patch 5? If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5. If no, did you experience CTD’s before Patch 5?

No. No.

3- Are you having a problem with low frame-rate in Patch 5? If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized. If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?

No. No.

4- What version of Windows are you using?

XP Pro SP2

5- What is your CPU brand and speed?

Pentium4 2.8gz

6- What is your motherboard make and model if known?

MSI 845PE MAX3

7- What is your video card make and model? Please include amount of memory and whether it is AGP or PCI.

NVIDIA GEFORCE4 TI4400 128MB AGP

8- How much RAM does your system have?
512 MB

9- What make and version are your video drivers?
NVIDIA 66.93 (OMEGA)

10- What level is your anti-aliasing and anisotropic filtering set to in you video card setup?
AA - application
AT - application

11- What make and model is your soundcard?
On-board Cmedia CMI8738

12- What level is your sound hardware acceleration set to?
Full

13- What firewall program or router do you use if any?
Trend micro Internet security

14- What antivirus software do you use if any?
Trend micro Internet security

15- What is your Max Texture Size set to in AH?
512

16- What resolution and color depth do you use in AH? What resolution and color depth is your desktop set to?
Varies 1600 x 1200 32/1280x960 x 32

17- What is your Vid Mem Used and Available displaying in AH when you are having problems?
126.4 49.4

[StarOfAfrica2]

Originally posted by Pyro

=================

System Questionnaire

1-   Are you having problems with stutters in Patch 5?  If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem.  If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

Yes, although its very minor.  Sutters occur mostly when diving down from alt into a fight.  Changing views seems to cause a fraction-of-a-second pause.  Biggest problem here is that I'll get white squares pop up where the trees are as they come into "range" and then they'll draw.  Assume this is a hardware problem, as I've had it for awhile.  Worse since the trees were re-done though.  Anytime I get the white squares, I get a stutter.  I never have stutter issues in GVs though, when I'm on the ground, no matter how low frame rates might be.

Will make one note here, as I have noticed several people say that they have problems "at first".  When the game first loads, it takes a minute, sometimes as much as two and a half minutes, for everything in the arena to "load" once I am in the tower.  I can pull up the roster on the clipboard and keep hitting refresh, and the numbers will continuously build until everyone is registered with my comp.  Issues such as bombed buildings at whatever base I start at, flames, etc dont load right away.  Everything "fills in" gradually.  I can also watch the frame rates gradually increase during this time, as the load on my system decreases.  If I were to try to takeoff or perform any actions besides looking at the clipboard until everything is "loaded", the game would be almost unplayable.  I've always assumed everyone noticed this and waited patiently until everything finished loading before trying to takeoff.  I guess I shouldnt assume.  

2-   Are you having CTD’s in Patch 5?  If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5.  If no, did you experience CTD’s before Patch 5?

No.  I have not had CTD issues since AHII version 1.  That was on an older comp with many issues.  This computer I do have reboots on occasion, but they seem to have been heat related hardware issues and not due to anything in AHII.

3-   Are you having a problem with low frame-rate in Patch 5?  If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized.  If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?

No, if anything my frame rates improved with the latest patch.  I do still encounter low frame rates on the ground, esp. such as the current small islands map in the MA tank town area when there is heavy traffic and lots of smoke.  I've seen my frame rates dragged down to as low as 18 by the heavy smoke use from the tanks.  Otherwise I usually dont drop below the high 20s on the ground in a GV, and am usually in the low 40s in GVs or taking off from a base in a plane.

4-   What version of Windows are you using?

Windows XP Pro SP1

5-   What is your CPU brand and speed?

Athlon XP 2600+ OC'd to 2.3 Ghz

6-   What is your motherboard make and model if known?

Biostar M7NCD

7-   What is your video card make and model?  Please include amount of memory and whether it is AGP or PCI.

PNY Geforce FX 5900XT 128MB, softmodded to a FX 5900U with the Rivatuner utility.

8-   How much RAM does your system have?

1Gigabyte

9-    What make and version are your video drivers?

Omega 66.93  Previously used Omega 61.77 with excellent results also.  Possibly better than the current ones.

10-   What level is your anti-aliasing and anisotropic filtering set to in you video card setup?

AF- 4xS (supposed to have the impact of the 2x setting with most of the quality of the 4x setting)
AA- Application Pref.

11-   What make and model is your soundcard?

SoundBlaster Live! 5.1 (dont see any difference between this one or the onboard Nvidia nForce2 sound, but I use the SB card for the gameport for my analog controllers).

12-   What level is your sound hardware acceleration set to?

Full.

13-   What firewall program or router do you use if any?

No firewall.  Linksys 4-port router (have to get home and find the model).

14-   What antivirus software do you use if any?

None

15-    What is your Max Texture Size set to in AH?

512

16-   What resolution and color depth do you use in AH?  What resolution and color depth is your desktop set to?

1024x768 in game, 1024x768x32bit desktop.

17-    What is your Vid Mem Used and Available displaying in AH when you are having problems?

Have to check when I get home.  

[Zuum]

1- Are you having problems with stutters in Patch 5? If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem. If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

>No.
>Patch 5 seems to be quite ok

2- Are you having CTD’s in Patch 5? If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5. If no, did you experience CTD’s before Patch 5?

>No.
>I didnt have CTD`s too often even with the elder versions


3- Are you having a problem with low frame-rate in Patch 5? If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized. If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?


>Yes. I have suffered low FPS.
My video settings:
-texture 256
-

4- What version of Windows are you using?

>XP, sp2


5- What is your CPU brand and speed?

AMD 2600+

6- What is your motherboard make and model if known?

Asrock K7


7- What is your video card make and model? Please include amount of memory and whether it is AGP or PCI.

>Powercolor Ati 9800Pro AGP

8- How much RAM does your system have?

>1024 Mb

9- What make and version are your video drivers?

>Ati Radeon

10- What level is your anti-aliasing and anisotropic filtering set to in you video card setup?

>Anti-aliasing

11- What make and model is your soundcard?

>on the motherboard, SiS

12- What level is your sound hardware acceleration set to?

> 0

13- What firewall program or router do you use if any?

> Zonealarm

14- What antivirus software do you use if any?

>FreeAV


15- What is your Max Texture Size set to in AH?

>256

16- What resolution and color depth do you use in AH? What resolution and color depth is your desktop set to?

>32

17- What is your Vid Mem Used and Available displaying in AH when you are having problems?


>Vid mem used...appr. 150-200 mb, available 512 mb

[AKDogg]

1st system (mine)

Originally posted by Pyro

System Questionnaire

1-   Are you having problems with stutters in Patch 5?  If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem.  If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

no

2-   Are you having CTD’s in Patch 5?  If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5.  If no, did you experience CTD’s before Patch 5?

Yes.  It was when I was changing the graphic detail sliders under video settings during flight.  The other was when I was a gunner on a bomber or even a observer on a fighter, when that person was shot down and then bailed before me, I got CTD with acehigh.exe error.

3-   Are you having a problem with low frame-rate in Patch 5?  If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized.  If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?

Yes.  I know have to use medium range in stead of full range when low alt.  I have ground detail at 50%, Object size 100% and range 3mi.  1280x1024x32 512 textures.  4xAA and no AF.  I had these same settings with other patch but full range with acceptable FPS (25-40).  Now at full range it at 16-24.

4-   What version of Windows are you using?

WinXP Pro
Version 2002
service pack 2

5-   What is your CPU brand and speed?

AMD 64 3200+ (2.27 ghz OC)

6-   What is your motherboard make and model if known?

Asus K8N-E deluxe (Nforce 3 250 chipset)

7-   What is your video card make and model?  Please include amount of memory and whether it is AGP or PCI.

ATI X800XL 256meg AGP 8X

8-   How much RAM does your system have?

1.0 gig

9-    What make and version are your video drivers?

ATI's catalyst 5.7
6.14.10.6553

10-   What level is your anti-aliasing and anisotropic filtering set to in you video card setup?

4x AA and AF is off
11-   What make and model is your soundcard?

Sound Blaster Audigy 2zs

12-   What level is your sound hardware acceleration set to?

Full

13-   What firewall program or router do you use if any?

Linksys WRT54GS

14-   What antivirus software do you use if any?

AVG free addition (off and services unloaded during AH gameplay)

15-    What is your Max Texture Size set to in AH?

512

16-   What resolution and color depth do you use in AH?  What resolution and color depth is your desktop set to?

AH = 1280x1024x32
DT = 1024x768x32

17-    What is your Vid Mem Used and Available displaying in AH when you are having problems?

used is about 75-100megs
available is 512megs. ( I found out why 512meg instead of 256.  Aparently its related to AGP apeture size.  It adds what u have it set to to the memory on card.  For instance I have 256 card and 256 apeture size.  When I went to 128 on apeture, it displayed only 384 for total available.)

[AKDogg]

2nd system (son's computer)

Originally posted by Pyro

System Questionnaire

1-   Are you having problems with stutters in Patch 5?  If yes, please describe the frequency, conditions, and severity with which they occur and specify when you began having the problem.  If no, please specify whether you had a problem in the past with AH2 and what version or change to your system alleviated it.

Yes, during gun fire and getting into big furball with lots of GV's on ground while flying low.

2-   Are you having CTD’s in Patch 5?  If yes, please describe the frequency and conditions of the CTD’s and whether this began or intensified with Patch 5.  If no, did you experience CTD’s before Patch 5?

no

3-   Are you having a problem with low frame-rate in Patch 5?  If yes, please describe your video settings and detail sliders along with your framerate from the tower in offline mode with your clipboard minimized.  If no, were you having framerate problems prior to Patch 5 or did you see an improvement in this area with Patch 5?

yes, gets lower with every patch.  Level of detail is about 25%, Displayed object size is 25% and range is set at 60%.  FPS is 20.

4-   What version of Windows are you using?

WinXP pro SP2
ver 2002

5-   What is your CPU brand and speed?

Pentium 3 1.0ghz (1.13 OC'd)

6-   What is your motherboard make and model if known?

Asus CUSL2 (intel 815 chipset)

7-   What is your video card make and model?  Please include amount of memory and whether it is AGP or PCI.

PNY Geforce FX5700LE  AGP

8-   How much RAM does your system have?

512 meg

9-    What make and version are your video drivers?

61.77

10-   What level is your anti-aliasing and anisotropic filtering set to in you video card setup?

both application preference

11-   What make and model is your soundcard?

Soundblaster Audigy gamer

12-   What level is your sound hardware acceleration set to?

3/4

13-   What firewall program or router do you use if any?

no program, router is Linksys WRT54GS

14-   What antivirus software do you use if any?

none

15-    What is your Max Texture Size set to in AH?

256

16-   What resolution and color depth do you use in AH?  What resolution and color depth is your desktop set to?

1024x768x32 for both

17-    What is your Vid Mem Used and Available displaying in AH when you are having problems?

used = 25megs
available = 128megs

[Mustaine]

you all know this is an ancient thread about AHII 2.00.5



the current version is 2.04.1

that's 4 versions, and multiple patches of versions in between.

[AKDogg]

I guess I got suckered, lol.

[38ruk]

Originally posted by Mustaine
you all know this is an ancient thread about AHII 2.00.5



the current version is 2.04.1

that's 4 versions, and multiple patches of versions in between.

I was going to say something , but i wanted to see what kinda haul this would net ....   38

[BTAirsol]

1. NO
2. Yes, last about 30min then dumped. Started right after new patch. I am DSL with eithernet. It seems to be related to this latest patch. I switched from usb port 3-4 months ago and had no discoes. Now I cannot fly perk planes because I will get dumped.
3. NO
4. ME. Nothing running except explorer and load power profiler in msconfig. When running AdAware spyware check, shows 10 process running.
5. Need to find out.
6. Need to find out.
7. Nvidea Gforce FX5200 AGP 4X 128mb
8. 128 mb
9. Nvidea 41.??
10. Both to Application and performance.
11. Soundblaster
12. 3/4 - full. Will slide it toward left and try.
13. None
14. Norton 2005
15. 128
16. 1024x768 16 bit both.
17. Used 127.1 Avail 110.0 in main at 8K alt. On runway 127.1 avail 126.0 Frame rates at 20 in tower in main, at 10K with ack and burning field with 20 other planes around 20-30. It is playable.