Author Topic: Open Letter to Hitech  (Read 4669 times)

Offline rpm

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Open Letter to Hitech
« Reply #60 on: August 15, 2004, 03:47:39 AM »
Guess people didn't realise side balancing would affect "them". :lol

As for the White House stats, in the real world it's much different. 80-90% of the time all you hear are complaints. Most of those are nuisance.
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Offline beet1e

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Open Letter to Hitech
« Reply #61 on: August 15, 2004, 04:52:03 AM »
I agree - $14.95 is for arena access, not to fly a specific plane.

As for changing sides to overcome the limitation, does the minimum 12 hour interval between side switches still exist?

Offline moot

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Open Letter to Hitech
« Reply #62 on: August 15, 2004, 08:05:32 AM »
What's the difference between not flying at all and wasting 5-10min attempting to gain an altitude advantage only to be swarmed by the lopsided numbers?

What are you, blind?  You want to your choice plane, but at the sake of the other player's?

Switch countries already, they SAID they're not final on the exact ENY balancing curve, just like every other new system implementation they've made in the past.
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Offline Bammer4

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Open Letter to Hitech
« Reply #63 on: August 15, 2004, 08:14:26 AM »
Quote
Originally posted by flyingaround
Looking at your stats, I don't see what you are complaining about.

You have 53 kills in a g10, vs 57 deaths in one (woot! almost 1 to 1)

p-38 you have 53 kills vs 79 deaths

In la7 16 kills vs 25 deaths

Looks like your best ride is the g10.  

You have no kills in a p51, niki, yak or any spit.

so, are you whining just for the sake of whining?  La7 not near as good a ride as the g10 (per your stats)  

You have NOTHING to WHAAA about.  
 


Yes I do!  This new policy is anti squad and anti country loyalty.  It is now proving that the only way to fly the preferred planes is to quit your squad, give up your perk points, and change countries.   This has already been suggested many times on many threads as the easy solution.  It will kill the squad philosophy and cause an every man for himself mentality.

Another solution i see comming would be for the squad leaders to ask the newbee members and less skilled members to log off on squad nites for the good of the squad.  That sucks.

So what is left?  You log on squad nite and see that your country has too many players.  You know that just the fact that you are there is hurting your squad mates and your country.  You also know that whatever you do get to fly is going to be out classed, out run, out climbed, out turned, and out shot.  So you log off to give your remaining squad mates a chance to have some fun.

And you continue to pay money for this priveledge??

BT
« Last Edit: August 15, 2004, 08:42:52 AM by Bammer4 »

Offline moot

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Open Letter to Hitech
« Reply #64 on: August 15, 2004, 09:00:42 AM »
Quote
This new policy is anti squad

no
Quote
and anti country loyalty.

non-issue.
Quote
It is now proving [...

how?
Quote
that the only way to fly the preferred planes is to quit your squad, give up your perk points, and change countries.

false and off topic: change countries, yes - what's the issue? - , quit your squad because? give up your ppoints how?  
Quote
This has already been suggested many times on many threads as the easy solution.  It will kill the squad philosophy and cause an every man for himself mentality.

You probably didn't have a squad philosophy to begin with.

Quote
Another solution i see comming would be for the squad leaders to ask the newbee members and less skilled members to log off on squad nites for the good of the squad.  That sucks.

same as above.

Quote
So what is left?  You log on squad nite and see that your country has too many players.  You know that just the fact that you are there is hurting your squad mates and your country.

Undue guilt for inexistant problem.  Fight on different fronts if you are locked by the country switch limit.
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Offline Bammer4

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Open Letter to Hitech
« Reply #65 on: August 15, 2004, 09:19:47 AM »
Quote
Originally posted by moot
no

non-issue.

how?
 
false and off topic: change countries, yes - what's the issue? - , quit your squad because? give up your ppoints how?  

You probably didn't have a squad philosophy to begin with.


same as above.


Undue guilt for inexistant problem.  Fight on different fronts if you are locked by the country switch limit.


Nice answers Rook.  

We'll see how you feel after Rook squad nite tonite.  Have fun not being able to defend a single base just because there are too many Rooks logged on.  Be sure to count the number of Rooks that leave the game in the first 30 minutes.

Taking a GV to fight with will not make more planes available to your side.

BT

Offline xBarrelx

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Re: Re: Missing the Point
« Reply #66 on: August 15, 2004, 09:24:27 AM »
Quote
Originally posted by RedTop
Coming here stomping your feet and generally acting like "If I cant have it my way I quit" seems a bit over the top.


what? never heard the saying the customer is always right?

Offline Arlo

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Open Letter to Hitech
« Reply #67 on: August 15, 2004, 09:44:29 AM »
Quote
Originally posted by dtango
RE-Consider the following statistics:

According to the Research Institute of America for the White House Office of Consumer Affairs:
  • The average business will hear nothing from 96 percent of unhappy clients. In other words, only 4 percent will bother to complain. So, for every complaint you hear, twenty-four others go unreported. [/B]
AHII is not "the average business." If anything it's atypical. Hitech and Pyro do go in the arena and ask questions. And the arena is where most feedback happens. I seriously doubt this particular statistic applies. I'd venture over half the complaints seen here on the forum AND in the arena are made over elements that have existed in the game for quite some time yet apparently weren't really enough of an issue for the complaintants to actually unsubscribe over. In other words, it seems there is a percentage of clients in this game who will complain about any little thing that currently "gets their goat" no matter how the game is set up to be played.

Now factor in the positive responses. What percentage do THEY supposedly represent? Bear in mind that these are paying customers, too, that receive no benefit for supporting or praising the decisions of HiTech Creations, Inc. Do such customers represent 5% ... 10% ..... 20% of the satisfied customer base? If it's 4% its at least balancing out because I've seen as much support (or more) of this apparently effective change in the game than I have complaints.
Quote
Originally posted by dtango

  • 90 percent of dissatisfied clients will not come back or buy again. [/B]
Again .... atypical. I doubt 90 percent of AHII's dissatisfied clients will not come back or buy again. It's not like there's tons of competition out there. I'll venture that many of those who do "leave for greener pastures" end up realizing how silly their reasons were for leaving after experiencing the other side of the fence.
Quote
Originally posted by dtango

  • Every dissatisfied client will tell at least nine other people. [/B]
What nine other people? Nine other AHII customers? Sure - happenes all the time here on the forums and on open channel in the game. Generally they either get squelched or argued with.

Nine customers of whatever game they jump the fence to? I'm sure that happens alot and ends up not really having a negative impact on HT's customer base. Especially if those same nine people see the complaintant leave and return to AHII in the future.

 Nine work associates that think Fred's a nerd for playing online games anyway?
Quote
Originally posted by dtango

  • 68 percent of clients who stop doing business with you do so because of company indifference. [/B]
HTC has never exhibited indifference. If you'd stop for a second and think about it, this particular patch is once again proof of that.
Quote
Originally posted by dtango

  • Of the customers who register a complaint, up to 70 percent will do business with the organization again if their complaint is resolved. Up to 95 percent will do business if the problem is resolved quickly.[/B]
And if there really isn't a problem at all, and the customer realizes it, they will probably stop complaining and keep doing business anyhow. If there isn't actually a problem but the customer insists of perceiving that there is one, then that customer may try another business, find out the "problem" is universal (or even may be forced to conclude that the service they had with the previous business was superior) and turn around and sign back up.

[/list]
Quote
Originally posted by dtango

Folks like Bammer are just the tip of the iceberg.


Or they can be the snow on the mountaintop. *ShruG* :aok
« Last Edit: August 15, 2004, 09:47:23 AM by Arlo »

Offline Chortle

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Open Letter to Hitech
« Reply #68 on: August 15, 2004, 09:59:33 AM »
Quote
Originally posted by Bammer4
....  Have fun not being able to defend a single base just because there are too many Rooks logged on.

BT
How does this work then? Bases are only defendable if you have La7s? Makes about as much sense as others saying HQs are defenceless without 262s and 163s.

Offline moot

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Open Letter to Hitech
« Reply #69 on: August 15, 2004, 10:08:56 AM »
In any case, when arguing it, keep in mind the present ENY-balancing is not definitive.

I'm not rook and wouldn't be even if I was.
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Offline AWCHKRS

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Open Letter to Hitech
« Reply #70 on: August 15, 2004, 10:21:06 AM »
Quote
Originally posted by Grits
Bummer Bammer4, thats bad you bailed before beating the badguys. Buh bye.

News flash! There are other planes in the hanger besides the P51/La7/Spit9/Niki.



   Ya there are others in the hanger , and fly like a wet tard compared to how they were in AH 1 ........
 As for "the door hitting me on the way out "....

   It all ready did ....................... a week ago

    CHECKERS

Offline Nilsen

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Open Letter to Hitech
« Reply #71 on: August 15, 2004, 10:23:42 AM »
I cant wait to do a comeback to AH

with all this whining about not getting uber planes i can only draw the conclusion that the average skill level has gone down since i left :)

Offline dtango

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Open Letter to Hitech
« Reply #72 on: August 15, 2004, 10:24:04 AM »
Hi Arlo:
[list=num]
  • The statistics were not a critique of HTC'S business.
  • Asking questions in the arena = HTC being an atypical business?  Seems a bit of a stretch to me.  Not sure I agree with that.
  • HTC doesn't have any competition?  I seriously doubt that's their view.
  • In the IT field for every negative experience it takes a 37 positive experiences to overcome the one negative one.
  • From my experience in running a service org I'll believe the statistics regarding what a complaint indicates.


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Offline whels

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Open Letter to Hitech
« Reply #73 on: August 15, 2004, 10:37:03 AM »
Quote
Originally posted by Bammer4
Guess what Chortle

Neither the Spit nor the Yak were allowed to the Bishes this evening.  You won't ever have a fight like that again until this system is changed.

There will almost never be an equal number of players on all three teams at the same time.  The odds say that 2/3rds of the time you will be flying inferior planes unless, like today, your countrymen start logging off 30-40 at a time.

Enough people keep logging off enough times because they can have more fun somewhere else and more other gaming alternatives are going to get in the way of spending money here.

I will probably be spending my gaming time in Battlefield Vietnam because of this.

BT


your $15 gets u the Privilege to access the game, not make your own rules. when u pay u agree to play by HT's rules.


and   Plane is not inferior,  pilot is

Offline Birdo

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Great Idea
« Reply #74 on: August 15, 2004, 11:15:41 AM »
I think the new patch was a great idea.  Seems to make things fair for everyone.
It is amazing to me how much some do complain about a game they claim to love?  I myself will complain, but not about the game itself, only a few of its participants.
Seems to me ones like Bammer should either get on with playing or get on with quitting.
People can make the game better by making suggestions and coming forward with new ideas.  The "foot stomping" whining in my eyes only makes the game look juvenille.  
I am not going to complain or whine about the whining.......  I think it best we not give so much attention to the whiners... only gives them the negative attention they seek and the whining continues!

~Birdo

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