Well Homer, you found a good way to grab Skuzzy's attention, if not for the reasons you want!
I don't know what timezone you are in, but HTC are on Central time, so at the time of your initial post it was only 1.38 am. Do you really expect them to be here to answer your questions at that time in the morning?
If you really want help downloading AH2, may I suggest you delete (or at least edit) your second and third posts? If you do, I will also delete this one.
It would also be an idea to give your specs so Skuzzy has something to work on, and maybe give some details of exactly what is happening when you try to download the game.
Last of all, have some patience. As soon as HTC opens for business later this morning, I am sure your problem will be looked at.