Author Topic: White screen of death in AH (Read 663 times)

Tarmac · « **on:** November 05, 2004, 01:09:09 PM »

Ok, same problem I described in this thread,

http://www.hitechcreations.com/forums/showthread.php?s=&threadid=133912

but now I think it's related to AH. It only happens when I'm playing AH, or after I log out and continue using my computer. If I haven't played AH since booting, it doesn't happen. Other games (Empire earth, homeworld 2, IL2 FB) don't cause it.

Sound keeps looping after it happens.

I've tried putting more case fans into my computer. I've also tried disconnecting fans and my backup HDD to conserve power; still happens. So I don't think it's a temperature problem, and I hope it's not a power supply problem.

AH has been tough to play lately because of it; I made it about halfway down the runway on my first sortie this afternoon before it happened again. Usually it doesn't happen for an hour or so, so at least I get some play time in.

Any help would be appreciated.

ed: Sometimes it seems caused by things I do in-game. Specifically I remember it happening once when I jumped from the tail gunner position to the cockpit, saw a mountain right in front of me, and yanked the stick back to try to get over it. White screen. So maybe it's related to some kind of joystick thing?

Skuzzy · « **Reply #1 on:** November 05, 2004, 01:12:18 PM »

Sounds almost like the video card is running out of power and shutting down the 3D side. Newer cards can do this.

What video card is it?

Tarmac · « **Reply #2 on:** November 05, 2004, 01:13:57 PM »

Sorry, should have reposted system specs.

AthlonXP 2200+
Asus a7n8x deluxe
GF4ti4200
Windows XP with SP2
512mb of pc2700 memory
Antec 430W power supply

Skuzzy · « **Reply #3 on:** November 05, 2004, 02:20:57 PM »

Is the fan on the Ti4200 still running? And is the heat sink on the video card free of dirt/dust/debris?

woozel · « **Reply #4 on:** November 05, 2004, 03:29:00 PM »

Skuzzy,
I have the exact same problem, except I get the windows error message: "we are sorry for the inconvenience...aces high must shut down..do you want to send an error report..."

The fault address is always exactly the same, however it changed from AH2 to a different address in AH2.1

From Event Viewer running AH2.1:

Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      11/5/2004
Time:      4:01:11 AM
User:      N/A
Computer:   UPSTAIRS
Description:
Faulting application aceshigh.exe, version 0.0.0.0, faulting module aceshigh.exe, version 0.0.0.0, fault address 0x000a2fd9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 63 65 ure ace
0018: 73 68 69 67 68 2e 65 78 shigh.ex
0020: 65 20 30 2e 30 2e 30 2e e 0.0.0.
0028: 30 20 69 6e 20 61 63 65 0 in ace
0030: 73 68 69 67 68 2e 65 78 shigh.ex
0038: 65 20 30 2e 30 2e 30 2e e 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 30 61 set 000a
0050: 32 66 64 39 0d 0a 2fd9..

From event viewer running AH2:

Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      10/31/2004
Time:      5:56:13 AM
User:      N/A
Computer:   UPSTAIRS
Description:
Faulting application aceshigh.exe, version 0.0.0.0, faulting module aceshigh.exe, version 0.0.0.0, fault address 0x0009db59.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 63 65 ure ace
0018: 73 68 69 67 68 2e 65 78 shigh.ex
0020: 65 20 30 2e 30 2e 30 2e e 0.0.0.
0028: 30 20 69 6e 20 61 63 65 0 in ace
0030: 73 68 69 67 68 2e 65 78 shigh.ex
0038: 65 20 30 2e 30 2e 30 2e e 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 30 39 set 0009
0050: 64 62 35 39 0d 0a db59..

A7N8X-E Deluxe
XP 3200+
9800 pro
512 meg Corsair XMS x2
Antec Truepower 380

Thanks,
Woozel

woozel · « **Reply #5 on:** November 07, 2004, 06:47:41 PM »

Skuzzy,

Did my adding the error log info to my post in this thread help in resolving my problem? Can anybody decipher what is in the error log means?

Thanks,
Woozel

Tarmac · « **Reply #6 on:** November 09, 2004, 01:59:47 PM »

Quote

Originally posted by Skuzzy
Is the fan on the Ti4200 still running? And is the heat sink on the video card free of dirt/dust/debris?

Yep, fan's running and the heat sink isn't dusty. I gave it a hosing with those dust sprayer cans when I was inside installing case fans (thinking it was a heat issue).