Author Topic: Freezing after new AH account  (Read 372 times)

Offline andrewh

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Freezing after new AH account
« on: March 24, 2005, 05:51:59 PM »
I tried twice to make a new AH account and after I entered all my information and clicked ok, my computer froze.  

Has anyone else faced this problem and knows a way to fix it?  Thanks!

Offline Skuzzy

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Freezing after new AH account
« Reply #1 on: March 24, 2005, 05:57:25 PM »
You need to allow Aces High access through your firewall.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline andrewh

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Freezing after new AH account
« Reply #2 on: March 24, 2005, 06:23:02 PM »
I've given AH access yet it still freezes after I attempt to make a new account.

Offline Skuzzy

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Freezing after new AH account
« Reply #3 on: March 24, 2005, 09:15:02 PM »
The 'freezing' is Aces High not being able to get through a firewall.  It is caused when Windows cannot open a socket, which is caused by something blocking Windows from accessing a specific port.
If it were the case where Aces High simply could not get a connection established, such as an Internet problem, then the game would ask if you want to try an alternate route and a timer would show as we tried to get the connection.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline andrewh

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Freezing after new AH account
« Reply #4 on: March 24, 2005, 10:16:34 PM »
It's not giving me any type of message, even after about 20-30 minutes.

Offline StarOfAfrica2

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Freezing after new AH account
« Reply #5 on: March 25, 2005, 12:41:07 AM »
Try it without the firewall running at all.  If AH starts, then you found your culprit.  If it doesnt, there is another problem we need to look for.