Does Dell offer an extended warrenty that covers the screen If it is still under its main warrenty?
Alot of times they let you buy the extra warrenty that covers what is broken, There tech would not know, but there sales men would know.
I do that all the time with the hp laptops i support here( Note, Never buy an hp laptop. I have only had one that lasted its 1 year warrenty, with out having to go in. )
Panasonic Makes a great tough book, They are pricy, but great.
I allways push for Dell laptops here, Our sales manager for them is great, and they seem to last longer then the rest.
I am still trying to get one of the VPs to buy an alienware laptop....
Only Problem With IBM is that they do not make wide screen laptops.