Author Topic: Why I dont like support.. (Read 545 times)

Sp4de · « **on:** September 07, 2005, 12:11:01 AM »

I rarely ever have had to ask for technical support in my life being 17. But I got a new graphics card and spent the whole day on the phone and in hp chat to get help only to find out I dont have enough power supply from my friend.. So I took out the card and Enabled my integrated graphics card again and now have a new problem.
When i start a video or game I get colored lines then poof. Computer restarts:(
Says I have a driver error in windows report. What should I do:(

JTs · « **Reply #1 on:** September 07, 2005, 06:27:25 AM »

go here get your driver and driver cleaner. read what silat has to say. it should fix your problem

http://www.hitechcreations.com/forums/showthread.php?s=&threadid=155851&highlight=driver+cleaner

buzkill · « **Reply #2 on:** September 07, 2005, 07:11:31 AM »

the worthless tech. support (most you cant understand the accent) from HP, compaq, gateway, is what made me build my own. now i don't need support, not even from micro$oft

Sp4de · « **Reply #3 on:** September 07, 2005, 04:36:18 PM »

Ok.. Still not working been on all of today aswell No one can help..
here is the error Here

buzkill · « **Reply #4 on:** September 07, 2005, 07:37:39 PM »

wish i could help...the only factory computers i've put vid cards in was a 6 y.o. compaq, and a new gateway that had enough power.....and the compaq had a g-force card to start with, so it was only an upgrade....everything else has been custom gamers....put a card in before it was even powered up. but that kind of driver problem was like something i saw late in the compaq's life....tried a 9200se in it and it didn't like it(couldn't un-install it) just reformated with the old card in it and it still runs fine today. BTW...how big is your P.S. and what card you put in?

Roscoroo · « **Reply #5 on:** September 07, 2005, 11:08:54 PM »

did you uninstall the onboard vga drivers in safe mode ?

then install the video card , then start up going straight into the bios (del ) key and disable the onboard video ?
also set your agp port and bios setting to reconize new hardware along with the graphics size AE 64,128,256 ? now restart then load up the drivers for the new card , then run dxdiag (9.0c) you should be good to go then .

note you may have to turn off any AV /firewall junk to get a clean driver install.

buzkill · « **Reply #6 on:** September 08, 2005, 06:54:06 AM »

it's a HP...probably no access to the bios

JB66 · « **Reply #7 on:** September 08, 2005, 09:00:31 AM »

I remember working working on a compaq that would not allow access to remove the driver in bios...we had to disable the onboard video under start -> cntl panel -> system -> hardware -> device manager -> display adapter. Then restart and reload the drivers for the new card.
Not the preferred way, but it should work.

Sp4de · « **Reply #8 on:** September 08, 2005, 06:10:53 PM »

this isnt fair 3 days straight talking to hp in chat and on the phone they cant help

buzkill · « **Reply #9 on:** September 08, 2005, 06:12:21 PM »

it came with a nvidea vanta card in it (8 MB)

so it took the g-force 4 mx440 without a problem

Sp4de · « **Reply #10 on:** September 08, 2005, 06:12:46 PM »

Ok. Can someone tell me the procedure of installing drivers.
I have unistalled every driver on my computer. Please tell me step by step which one i install first or whatever:(

buzkill · « **Reply #11 on:** September 08, 2005, 06:18:00 PM »

someone else take this one...i'm drunk and i install drivers kinda sloppy
first off...do not use the "new hardware detected" thing to auto-install. do it manually.--------NEXT-------

Sp4de · « **Reply #12 on:** September 09, 2005, 12:50:36 AM »

Ok more information. When i have my resolution on 640x480 the movies work fine

JTs · « **Reply #13 on:** September 09, 2005, 09:05:58 AM »

send me a pm i'll be in socal on the 11th.

fartwinkle · « **Reply #14 on:** September 10, 2005, 11:47:17 AM »

Email Skuzzy bet he can help ya.