Author Topic: ATI RMA turn around time... (Read 301 times)

Torque · « **on:** November 04, 2005, 01:42:24 PM »

had a 9800 pro that i bought back in march of '04. the card died on monday, so i sent it off to ati on tuesday morning by ups ( $15 next day noon delivery ).

i knew ati had received the card on wed from my ups tracking number. thursday i kept trying my rma number to check the status of my card, nada kept showing up. this morning i checked the rma number again and nada...wtf. today i came home for lunch and found a fed ex package between the storm and front door, containing one brand new 9800 pro.

Estes · « **Reply #1 on:** November 04, 2005, 02:07:50 PM »

thats good to know. I think mine is the process of dieing.

Occasionaly I will get a hard lockup, have to hold the power button, and when it boots back into windows. I get an error saying something about my video card driver causing it.

Which seems strange to me. I've used the same driver forever, and its just now causing it.

Estes · « **Reply #2 on:** November 14, 2005, 08:50:35 PM »

Welp, mine died. Weird how it happened too. Didn't notice anything was wrong, with the exception of that lockup I was mentioning earlier, however downloading and re-installing new drivers fixed that.

My onboard LAN died, so I opened the case to slap in a spare PCI NIC card until I could take my motherboard down to get replaced, and I noticed that my video card fan was lieing on the bottom of the case. Dunno how it happened, temperatures always run a stready 42 degrees, but some how the little plastic thing that held the fan into that fan clip melted off.

Pictures are better than words.

So now, I just put in an older Gforce4 until I can get another 9800 back.

OOZ662 · « **Reply #3 on:** November 14, 2005, 11:13:26 PM »

Get an FX6800