Well I got a job at Linens-N-Things and truth be told it's not a bad job. Anyway Friday (Black Friday because of the post-thanksgiving sales rush) was my first 8 hour day and it was.....insane. And long. Anyway we sold out of remote controlled Christmas trees, Chocolate Fountains, iTunes radio thing for iPods, Fisher Price Escalades, and some stupid Robo Sapien toy. The customers were amazingly nice, to my experience at least, especially with a 20 minute line. First, some woman complained to my manager about how HE ruined her son's Christmas because HE didn't have anymore Robo Sapien toys at 6:30 in the morning, after we opened the doors at 5AM, which was another thing that she complained about, us opening too early. We had 30+ christmas trees, 4 Escalades, 20+ Robo Sapiens, and 40+ iHome radios and the trees, Escalades and Robo Sapiens were sold out by 5:45, the radios were gone by 6:00. The next complaint to the managers was that the iHome radios didn't include iPod's. Had the customer read the advertisment she would have read "compatible with all MP3 players (not included)".
Today was slower but had many people say, "If you have a Friday and Saturday sale why don't you have enough products for both days?" Again, had they read, they would have seen that it said "Limited quantities". Then I had some lady yell at me for not having a food processor in stock. She got angry and started with, "Well give me a rain check then" in a somewhat not nice way. Whatever, I was getting ready to write it up when I found my department supervisor and told him about it and he said he would check if we had any in stock. He went to check and I told the customer it would be 5-10 minutes, she got mad again, said "I don't have time for this" and left. Whatever, not my problem. Some other lady was extremely nice.....at the beginning. I showed her a pan set that she was looking for (well one at least) and then she asked about poker sets. Turns out all of the poker sets had sold out on Friday and she gave me the standard, "Well you should have more products if it is a Friday and Saturday sale." My secondary supervisor walked by at that point and stated that we didn't have any in stock to which she gave the shpeel to again about Friday and Saturday sale. I called in a manager;) Managers solve EVERYTHING:aok