Here's an interesting question: How does he go about filing a complaint about being harrassed and intimidated while asking about how to file a complaint?
At first, I read the transcripts only, since I didn't want to be influenced by any "editing," as you pointed out, Maverick. I watched the video after you said it was a hatchet job, but found the video more damning for the police, and less damning for the TV station. They faithfully showed the nonaggressive answers by some and also made sure they pointed out that forms are not required. I think it was an eye-opening experience to the reporters and an unexpected level of aggression.
I think reasonable people understand how stressful police work is, but the aggression and short fuses displayed are indicative of poor management and supervision, as the police chief in the video said.
You know, when people feel they need to complain about something, in a store or service business, they are usually more upset than this reporter. I noticed that he was careful to say that he wanted to know how to file a complaint many times and never said that he was the one filing it. As if he wanted to get the forms, or find the method for someone else. They wanted to find out which departments had forms - as simple as that - but the step up to aggression from some officers became the story.
I wouldn't want to explain any complaint to most of them either, would you? I think it's easy to say something like, "We don't have a 'form,' but you should contact _______ during these hours."
Since the officers are easily recognizable, I wonder if their supervisors took any action after this report aired? That is the litmus test, as I see it.
I applaud Gunthr's common sense and professionalism.
