Hit program, and command prompt, type the tracert hitechcreations.com. Notice I've got a bad hop at #2 and #9s weak, fails again at #14. Shows where you might be having problems on some connections points in your internet system, not a HT problem. Quite frankly, they are only as good as your connection To them.
Lots of power issues with the heat, some areas are failing or stressed. See where the issues are in between you and Hitech, then give your ISP a call and see what's up. Usually there is an online report at your ISPs website showing any issues within their systems.
You can copy and paste this type of information to give to your ISP, and they can take it to present a case to their downstream providers to buck it up and fix some issues.
C:\Documents and Settings\Dad>tracert hitechcreations.com
Tracing route to hitechcreations.com [12.193.161.229]
over a maximum of 30 hops:
1 30 ms 51 ms 90 ms 10.220.128.1
2 36 ms * 26 ms 172.29.120.2
3 18 ms 16 ms 26 ms 68.189.21.33
4 45 ms 27 ms 39 ms svl-edge-16.inet.qwest.net [65.115.64.77]
5 25 ms 29 ms 26 ms solis.lib.or.us [205.171.14.165]
6 53 ms 23 ms 27 ms svx-core-01.inet.qwest.net [67.14.1.62]
7 33 ms 28 ms 29 ms sjp-brdr-01.inet.qwest.net [205.171.214.134]
8 27 ms 31 ms 40 ms ggr2-p3131.sffca.ip.att.net [192.205.33.109]
9 70 ms 76 ms 82 ms tbr1-p012201.sffca.ip.att.net [12.123.13.189]
10 79 ms 67 ms 63 ms tbr1-cl3.la2ca.ip.att.net [12.122.10.26]
11 104 ms 63 ms 62 ms tbr1-cl20.dlstx.ip.att.net [12.122.10.49]
12 68 ms 78 ms 67 ms gbr6-p20.dlstx.ip.att.net [12.122.12.70]
13 75 ms 77 ms 74 ms ar13-p3110.dlstx.ip.att.net [12.123.17.13]
14 * 72 ms 85 ms 12.116.144.38
15 65 ms 70 ms 78 ms
http://www.hitechcreations.com [12.193.161.229]
Trace complete.