Originally posted by mwk522
What ever happened to the "Customer is Always Right"I guess that kind of thing went out many years ago an now your at the Company mercy...oh well life goes on...however I know how to adapt to change went through many of them in my 14 year Navy Career...seem no different here.
There's another saying.
What's the best way to piss your customer off??...............
Give him exactly what he wants.
Got to have a little faith they know what they are doing and in the end the results will be beneficial for all parties involved. Voicing concerns, offering opinions as adults and using the proper channels to express them are all good things. No one is saying we all have to agree. But from some of the stuff I've seen people pull, never rule out the fact that sometimes "firing" a customer is a good thing.
If for one have a belief that HTC is pointing this game down a new and better path and am willing to ride out and speed bumps as they work towards the destination.