here's some tracerts...
Trace 
www.hitechcreations.com  (216.91.192.19) ...
 1 24.27.102.1      16ms   16ms   14ms  TTL:  0  (No rDNS)
 2 24.28.97.242     14ms   15ms   14ms  TTL:  0  (cs2897-242.houston.rr.com ok)
 3 24.28.97.245     19ms   15ms   14ms  TTL:  0  (cs2897-245.houston.rr.com ok)
 4 24.28.97.42      14ms   14ms   15ms  TTL:  0  (cs2897-42.houston.rr.com ok)
 5 24.28.97.46      18ms   14ms   16ms  TTL:  0  (cs2897-46.houston.rr.com ok)
 6 24.93.33.197     20ms   20ms   20ms  TTL:  0  (No rDNS)
 7 157.130.138.217  21ms   25ms   29ms  TTL:  0  (500.Serial4-1-0.GW1.AUS1.ALTER.NET ok)
 8 137.39.31.157     *     29ms   34ms  TTL:  0  (186.Hssi5-0.HR1.DFW1.ALTER.NET bogus rDNS: host not found [authoritative])
 9 146.188.240.14   61ms   57ms   55ms  TTL:  0  (101.ATM3-0.XR2.DFW4.ALTER.NET ok)
10 146.188.240.37    *     64ms   57ms  TTL:  0  (194.ATM8-0-0.GW1.DFW1.ALTER.NET ok)
11 157.130.128.54    *     56ms   59ms  TTL:  0  (savvis-dfw-gw.customer.ALTER.NET ok)
12 216.90.2.66       *     63ms   64ms  TTL:  0  (applink-1.usdlls.savvis.net ok)
13 216.91.192.19     *     69ms   85ms  TTL:237  (
www.hitechcreations.com ok)
Trace 
www.hitechcreations.com  (216.91.192.19) ...
 1 24.27.102.1      13ms   14ms   13ms  TTL:  0  (No rDNS)
 2 24.28.97.242     14ms   15ms   14ms  TTL:  0  (cs2897-242.houston.rr.com ok)
 3 24.28.97.245     18ms   14ms   13ms  TTL:  0  (cs2897-245.houston.rr.com ok)
 4 24.28.97.42      15ms   18ms   14ms  TTL:  0  (cs2897-42.houston.rr.com ok)
 5 24.28.97.46      14ms   15ms   15ms  TTL:  0  (cs2897-46.houston.rr.com ok)
 6 24.93.33.197     21ms   25ms   21ms  TTL:  0  (No rDNS)
 7 157.130.138.217  22ms   23ms   20ms  TTL:  0  (500.Serial4-1-0.GW1.AUS1.ALTER.NET ok)
 8 137.39.31.157    34ms   27ms   29ms  TTL:  0  (186.Hssi5-0.HR1.DFW1.ALTER.NET bogus rDNS: host not found [authoritative])
 9 146.188.240.14   54ms    *     59ms  TTL:  0  (101.ATM3-0.XR2.DFW4.ALTER.NET ok)
10 146.188.240.37   62ms    *     57ms  TTL:  0  (194.ATM8-0-0.GW1.DFW1.ALTER.NET ok)
11 157.130.128.54   57ms    *     60ms  TTL:  0  (savvis-dfw-gw.customer.ALTER.NET ok)
12 216.90.2.66      70ms    *     69ms  TTL:  0  (applink-1.usdlls.savvis.net ok)
13 216.91.192.19    73ms    *     67ms  TTL:237  (
www.hitechcreations.com ok)
 connects are stellar until alternet starts dumping packets.   Is there anything I can do? can I call these guys and see if they can fix the prob?
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 [This message has been edited by Udie (edited 03-03-2000).]