Author Topic: DSL trouble (Read 477 times)

oBLUEo · « **on:** January 19, 2007, 02:46:45 AM »

Hello.
I just got DSL.. I lose udp and switch to tcp then lose connection almost immediatly. Before, I used dial up and used open air connections on occasion and didnt have this problem. I talked to my ISP and they said I have no connection problems. I've benn playin for almost two years now and think I have ny PC "tuned" well for the game IE: Limited Processes, No firewall/antivirus, etc..
my pings at connection time are 78 to 94, my frame rates stay at 65/84 pretty consistent unless I,m on the deck with a lot of action around, then I MIGHT DROP TO 20 OR SO.

ps. I have the ping plotter but not sure exactly how to use it or show someone else what it says

Please help!!

----------------
System Information
------------------
Time of this report: 1/19/2007, 03:37:28
Machine name: INTEL_P4
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INC.
System Model: MS-6728
BIOS: Version 1.00
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Memory: 1024MB RAM
Page File: 241MB used, 2222MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 7600 GS
Manufacturer: NVIDIA
Chip type: GeForce 7600 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_02E1&SUBSYS_A5423842&REV_A2
Display Memory: 256.0 MB
Current Mode: 1152 x 864 (32 bit) (85Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9371 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-41A1-11CF-697F-488503C2CB35}
Vendor ID: 0x10DE
Device ID: 0x02E1
SubSys ID: 0xA5423842
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: SB Audigy 2 Audio [BC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10011102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0522 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/28/2004 22:01:00, 374000 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 Audio [BC00]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0522 (English)
Driver Attributes: Final Retail
Date and Size: 4/28/2004 22:01:00, 374000 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB Audigy 2 DirectMusic Synthesizer [BC00], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 Audio [BC00], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Synth B [BC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Sw Synth [BC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Synth A [BC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: All tests were successful.

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Saitek Cyborg USB Stick
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0464
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D7
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 22:08:44, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 07:00:00, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 07:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 07:00:00, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 07:00:00, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes

----------------------------

Flash · « **Reply #1 on:** January 19, 2007, 10:12:51 AM »

I have DSL that comes in on the phone line. I had no problems then started having discos. Then i noticed it was happening when someone was on the phone. Come to find out one of my cordless phone has lots of noise on it. So i unpluged it and everything seems ok now.

If you have the phone line DSL like mine you must use the filters that plugs into the phone jacks to use phones or answering maching/fax ect.

check for noise on phones or bad filters.

Hope this helps.

Schatzi · « **Reply #2 on:** January 19, 2007, 10:34:50 AM »

BLUE,

a couple of things i noticed in your dxdiag report:

- " DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version. " - im not sure how much of a problem this is. Ask Skuzzy about it first if you have doubts. But i think a reinstall of DirectX would fix this.

- Your driver for the 7600 GS is the 93.71 version. You should know that the 9x.xx series of drivers causes all sorts of problems. "Downgrade" the driver to something in the 8x.xx series - make sure youre removing the 93.71 version before installing the new one

- your sound hardware accelleration is set to full. This can be cause of screen freezes and other issues. Set it to 3/4 (Standard)

Use of Pingplotter:

Start the program. Set the time between pings to 5 second and the "number of traces included" to 10. Now put one of the IP adresses for the Arenas (Early, Mid, Late War Main Arena Server Address: 206.16.60.39; All other arenas: 206.16.60.38) in the "Adress to trace" form. Then hit the big TRACE button and let it do its job.

To post the result here, click the EDIT menu. You can either "copy as text" or "copy as image". Both times, the data will be stored temporarily in your Windows clipboard (like when you hit CTRL_C to copy something).
If you choose the "text", just open your post and paste the result in (with CTRL_V).
If you want to post the result as a picture, select the "copy as image" and open any picture editing software (Paint, Photoshop.....). Create a new image and paste the plot in with CTRL_V again. Save the image on your HDD. To include it into a posting, youll need to host it somewhere on the web.

One thing you could check: Are you using a router? You might not have a firewall on your computer, but most Routers have one.

Denholm · « **Reply #3 on:** January 19, 2007, 11:29:34 AM »

As schatzi mentioned, your router will usually always have a firewall. Even the provided DSL modem that your ISP gives you to connect to their servers. Usually they have firewalls which require you to open ports 2000-6000 on UDP and TCP forwarded to your "internal address" (Your IP Address).

Opening that port range is required on most DSL connections if you attempt to connect to the main arenas. Let me know if I should explain how to access your router / dsl modem's configuration panel.

oBLUEo · « **Reply #4 on:** January 19, 2007, 02:09:05 PM »

OK thanks for the tips,

I'm gonna try all that stuff tonight after work.

I'm not sure how to change the ports on the DSl modem, please advise.

Also not sure how to properly remove old drivers, please advise.

I have the windows firewall turned off, and am not using a router, it's a straight connection to the modem, I also turn off the norton antivirus app, when I'm playin.

Ping plot is included below,

Target Name: N/A
IP: 206.16.60.39
Date/Time: 1/19/2007 3:07:07 PM to 1/19/2007 3:07:52 PM

1 0 ms 2 ms 0 ms 0 ms 0 ms 0 ms * 0 ms 0 ms 0 ms dslrouter [192.168.1.1]
2 27 ms 29 ms 30 ms 27 ms 28 ms 29 ms 29 ms 29 ms 27 ms 27 ms [10.15.3.1]
3 35 ms 30 ms 29 ms 34 ms 29 ms 30 ms 30 ms 29 ms 28 ms 28 ms so-1-1-0-0.CORE-RTR2.BUFF.verizon-gni.net [130.81.13.77]
4 37 ms 31 ms 31 ms 32 ms 33 ms 30 ms 60 ms 32 ms 31 ms 32 ms [130.81.18.178]
5 45 ms 42 ms 42 ms 41 ms 41 ms 41 ms 42 ms 42 ms 42 ms 43 ms [130.81.20.104]
6 39 ms 40 ms 77 ms 40 ms 40 ms 40 ms 40 ms 38 ms * 40 ms so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.81.17.129]
7 48 ms * 39 ms 41 ms * * * 40 ms * 46 ms 0.so-1-1-0.XL3.NYC4.ALTER.NET [152.63.16.137]
8 43 ms 40 ms 40 ms 42 ms 40 ms 40 ms 40 ms 41 ms 42 ms 40 ms 0.ge-5-0-0.BR2.NYC4.ALTER.NET [152.63.3.126]
9 42 ms 57 ms 39 ms 39 ms 41 ms 41 ms 41 ms 41 ms 39 ms 40 ms [192.205.34.49]
10 96 ms 89 ms 89 ms 90 ms 90 ms 91 ms 89 ms 89 ms 90 ms 90 ms [12.122.105.74]
11 103 ms 89 ms 90 ms 91 ms 88 ms 89 ms 89 ms 89 ms 90 ms 92 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]
12 92 ms 90 ms 89 ms 90 ms 90 ms 90 ms 90 ms 90 ms 89 ms 90 ms tbr1-cl17.attga.ip.att.net [12.122.10.70]
13 89 ms 84 ms 85 ms 85 ms 85 ms 86 ms 84 ms 85 ms 85 ms 88 ms tbr2-cl1835.attga.ip.att.net [12.122.9.158]
14 88 ms 85 ms 85 ms 86 ms 83 ms 84 ms 84 ms 85 ms 85 ms 86 ms tbr1-cl13.dlstx.ip.att.net [12.122.2.89]
15 98 ms 90 ms 140 ms 88 ms 88 ms 90 ms 90 ms 90 ms 88 ms 88 ms br2-a340s8.dlstx.ip.att.net [12.123.16.209]
16 89 ms 88 ms 89 ms 89 ms 91 ms 91 ms 88 ms 89 ms 89 ms 90 ms mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
17 88 ms 82 ms 82 ms 85 ms 84 ms 84 ms 82 ms 84 ms 84 ms 84 ms mdf1-bi8k-1-eth-1-2.dal1.attens.net [63.241.192.202]
18 85 ms 83 ms 84 ms 81 ms 81 ms 83 ms 83 ms 83 ms 85 ms 83 ms [206.16.60.39]

Ping statistics for 206.16.60.39
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 81ms, Maximum = 85ms, Average = 83ms

oBLUEo · « **Reply #5 on:** January 19, 2007, 02:18:31 PM »

OK I just put 192.168.1.1 adress in my browser to try and accsess the modem and it prompts for a name and pass word. I dont rremember making one up at all. Is it some default or somthing and I still need to know what to do once I get in there please.

Thank You.

JTs · « **Reply #6 on:** January 19, 2007, 04:56:21 PM »

try admin for both of them. its usally the default one

Denholm · « **Reply #7 on:** January 19, 2007, 05:21:13 PM »

"admin" Or leave the fields blank. Either one is default. If you can't gain access try resetting the modem by un-plugging it and then re-activating power after 30 seconds or so. If you still can't get in call your ISP (Internet Service Provider). They're sure to know how you can access your modem's configuration panel.

EDIT: Just remembered, my DSL modem asks me for login info as well, I just insert my ISP provided e-mail address login info and login just fine. Username would be the name before the "@" symbol. For example: someone@something.com, username would be "someone".

Helrazr1 · « **Reply #8 on:** January 20, 2007, 09:45:13 AM »

another to try is

Username: admin
password: password

I have a d-link di-624, and this is the default user and pass, might be that way on more D-Link's

oBLUEo · « **Reply #9 on:** January 20, 2007, 12:10:08 PM »

OK.

I changed the graphics card drivers, lowered sound acceleration to standard, totally cleaned up the PC, and every thing seems to be fine now,

I got into my DSL modem but did not see or figure out how to set the ports. There was options for firewall settings, I set them to OPEN,

I played for bout 20 min at like 6am seemed good to go, I'll play longer tonight to make sure but I think I'm back in the air and reay to scare,

so thank you guys very much for the help , "I was getting an inordinate build up of aggression" with out being able to get my fix so thanks again .

Schatzi · « **Reply #10 on:** January 20, 2007, 12:13:01 PM »

Youre welcome!

Glad we could be of assistance. See you up there!