I got muted for combing afk and a word starting with n which makes totally tubular which the filter saw as trying to get past it, Skuzzy corrected it and all was fine. Seriously though Souless, I can't imagine you got muted for much more then 15 minutes or that you didn't get a warning first. Take a picture or video of it next time or use the report button.
At any rate, you need to e mail this to HTC, not put it on the BBS.