Author Topic: LW Orange/ TA Vox deafness (Read 1667 times)

Skuzzy · « **Reply #30 on:** February 07, 2007, 05:02:47 AM »

I never have a problem with any of the arenas. Let me state this very clearly.

If there is a problem with the voice server code, and there is always a chance of that, it will effect everyone in the same exact manner. When inconsistent results are happening with software, it is usually caused by other issues.

I am still concerned about the few netstat's I have seen posted. They have an unusual amount of network connections to ports which are not standard connections for Windows. Do you guys have any idea as to why your computers have so many open network connections? I would be very concerned about that.

The problem with most people and VOX is eas8ily traceable to the use of router's which cannot support UDP over NAT. Most consumer grade routers do not support UDP over NAT properly, if at all.

If you are liosing UDP, then VOX cannot work. The loss of UDP is simply due to packet loss on the connection. Wireless connections are prone to this failure. Improperly configured LAN's can cause packet loss. Consumer routers which have not been power cycled for long periods of time will have problems.

I can go on and on about what can cause UDP protocol problems. Sim has already figured out that the problem he is having is ISP related. Not a lot we can do about that and his ISP has absolutely no incentive to figure out what the problem is. And I can only guess as to what the problem is.

I am really not sure what you guys think or want us to do about this. And I guess that is what I am trying to figure out,

AKDogg · « **Reply #31 on:** February 07, 2007, 05:13:22 AM »

Skuzzy, I ran a netstat on a freshly reinstalled computer but have few programs other then windows installed.

Nero
MSN messenger
Trilian
XP Smoker
And all the window updates minus IE 7

When I ran netstat I got the same results as Airspro.

Now when I shut down alot of the non essential services and programs like Nero, MSN, Trilian, I then get same results as U as far as netstats. I have no problem with vox or lost of UDP though in any situation.

I have Verizon DSL 3 meg DL and I am using a linksys wrtgs ( believe this the router model number) wireless router but I am wired and my son's computer is wirelss to the network. Again we both have no problem. I was just curious about the netstat on my machine. It could be his router like u said not fully supporting UDP in both directions. When he connects through dialup he essentially is bypassing the router.

Simaril · « **Reply #32 on:** February 07, 2007, 06:41:04 AM »

I guess all I'm looking for is some hint to give to the ISP. "IT doesn't work" doesnt help them any more than it helps you... and if they have no idea where to look for a problem that could be almost anywhere, they aren't likely to try hard at all.

On the other hand, the 2nd and third tier tech guys seemed capable, interested, and motivated to try to help. (Kinda refreshing for a corporate tech support system!) One guy got the link to sign up for a 2 week and try to reproduce the problem at home!

So what can I tell them to look for? That's what I need to take it to the next level. What are the ports for Orange, and the time frame for TA at 4000?

AND: How is received vox different from sent vox? (That seems to me to be the most important question of all -- if sent vox gets through, and received does not, then the problem is most likely to be solved looking at what's different between them, right?)

Simaril · « **Reply #33 on:** February 07, 2007, 09:44:27 AM »

BTW -- if HTC decides that the information needed to solve this problem moves into the "proprietary information, not disclosable" region -- I'm absolutely fine with that, and understand completely.

After all, at the end of the day, the only ones who've come forward about this problem are Spro and me. And -- as they say in the movies --

Quote

...the problems of two little people don't amount to a hill of beans in this crazy world...

and if the quote applies, I am DEFINITELY "Rick", not Elsa!

I would appreciate anything you can do to help narrow the focus (and improve the success rate) of my tech conversations with the ISP. And if we run up against the proprietary wall, just say so -- so we know where things stand, and we can stop bothering you about it!

airspro · « **Reply #34 on:** February 07, 2007, 03:31:59 PM »

I would think they all would work , or none would if the problem is on my end .

I will when I have the time check with my isp and show them your netstat Skuzzy , and ask them why mine is so differant .

Simaril · « **Reply #35 on:** February 10, 2007, 10:11:24 AM »

Quote

Originally posted by Simaril
...snip...

I would appreciate anything you can do to help narrow the focus (and improve the success rate) of my tech conversations with the ISP. And if we run up against the proprietary wall, just say so -- so we know where things stand, and we can stop bothering you about it!

Skuzzy --

You've posted the Port number for the TA. Could you also release the port number for Orange Vox?

Also -- ran into a third person with the problem, a relative newb with ranger or soemthing in his handle. (Sry, I'm awful with names on the first pass). If/when I track this down with the ISP I'll be sure to post so all affected can get it worked out with their own ISP.

airspro · « **Reply #36 on:** February 10, 2007, 10:47:48 AM »

How about HTC changing the port number of the LWO Ma vox port number so that both LW MA would work for me ?

I really don't fly at all in the other areas . Could that be done ?

Simaril · « **Reply #37 on:** February 12, 2007, 11:13:18 AM »

Quote

Originally posted by Simaril
Skuzzy --

You've posted the Port number for the TA. Could you also release the port number for Orange Vox?

Also -- ran into a third person with the problem, a relative newb with ranger or soemthing in his handle. (Sry, I'm awful with names on the first pass). If/when I track this down with the ISP I'll be sure to post so all affected can get it worked out with their own ISP.

Would appreciate knowing both the port for TA and for LW Orange, so I can call the ISP and have the best chance for solution.

Thanks Skuzzy

airspro · « **Reply #38 on:** February 12, 2007, 03:04:31 PM »

I just wrote my ISPMangement this trouble ticket >

"I am on your wireless plan . I am having problem getting uploaded data and downloaded data on port 4000 for about 2 weeks now . In other words the problem showed up about 2 weeks ago . I can't get vox in the game I play "Ace's High" to work in two of their rooms . It does work on the "backup" dialup you have . I have asked their "IT" guy to help and we have a fairly good thread with alot of info on it , here

http://forums.hitechcreations.com/forums/showthread.php?s=&threadid=198179

I am airspro in the thread and Skuzzy is Ace's High IT guy .

I am gonna write one more post on this saying I have contacted you , if you would please post in the thread and tell Skuzzy that you are trying to work out the problem .

ATM I am at a loss what to do next as it seems somewere from me to Ace's High the wireless broadband is blocking port 4000

"

I am hopeing that they can help get this fixed . They have been pretty good at everything I have asked so far

airspro · « **Reply #39 on:** February 13, 2007, 02:38:24 PM »

I just got home and read my email >

Quote

I have made an exception for your modem so that this port should now be accessible. Please let me know if you have any further issues.

That was from my isp , went and check both the LWO and Training now both work again .

Thanks "Jimmy" from ISP Mangement and Skuzzy

Donno how it got shut off but it's working fine now .

A big thanks to Skuzzy for putting up with me .

Optiker · « **Reply #40 on:** February 27, 2007, 10:44:43 AM »

Was thinking 'bout this on the way to work - possible the Vox channel got squelched? Easy enough to check, try /.unsquelch all.

Regards,

Optiker

Rash · « **Reply #41 on:** February 27, 2007, 10:55:25 AM »

I lost vox during a flight Sunday night. Lastnight I still had the same problem, so I turned of my computer and router, after that, vox worked fine.

Simaril · « **Reply #42 on:** February 28, 2007, 08:07:56 PM »

After some hemming and hawing, my ISP also unblocked port 4000 -- which the tier 2 techs didnt realize was blocked at all.

My vox reception is now fine.

RASH:

While vox loss often requires a relog, sometimes you can correct the problem by opening a text window and typing .resetv.

Many guys swear it never does anything, but I've had some success in getting vox function back.