Keegan I really don't see what's your beef, lack of engine sounds doesn't stop you from playing anyway.HTC is known for their fast customer service but it seems that the influx of new players has got them swamped at the moment. If you haven't noticed, the player base has grown from 2000 to 3000 in a short period of time. All those AW'ers are probably asking them everything possible about everything.If it's your own workstation, fine. I still wouldn't use a company machine for gaming Keegan it seems that you made changes to your system (including upgrading to XP from W2k which seems senseless to me) and that caused you to have this problem. Don't blame HTC if you porked your own system. I suggest you take time to root out the problem yourself. The problem might be with soundcard device driver incompatability with XP for example. If you're using a built-in driver, don't expect much since XP just came out of beta and with MS reputation will need at least 1x100Mb service pack to be in working condition.If you don't want to do that, that's fine too.. Nobody forces you to play the best online air combat simulation. Suite yourself.But trust me: It's your loss.