Author Topic: Unable to load AH  (Read 282 times)

Offline WPerry1151

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Unable to load AH
« on: April 15, 2007, 05:38:27 PM »
When I click on the AH icon, I get the black screen like its loading, then I get a message that says "aceshigh.exe has encountered a problem and needs to close, we are sorry for the inconvience".  When I click close, it closes the program, and will not load?

Anybody have any suggestions.  I uploaded the new version (patch, whatever it was) yeterday, and played all day without any problems.


Thanks for any help.

Wes

Offline The Fugitive

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Unable to load AH
« Reply #1 on: April 15, 2007, 06:30:30 PM »
need a lot more info. Your computer specs, and the first third of a DxDiag read out. The more information you can give the better the answer can be.

Offline Skuzzy

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Unable to load AH
« Reply #2 on: April 15, 2007, 07:53:36 PM »
This is typically video card or video card driver related.  Need the specific information about the video card, from the DXDIAG output.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline WPerry1151

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Unable to load AH
« Reply #3 on: April 16, 2007, 05:31:54 AM »
Okay, I'm leaving for the firehouse this morningfor 24 hours.  I'll get that info tommorow morning and post it.  Thanks.