I consider "faith" to be a last resort in the absense of fact. In this case, the absense of fact is unneccessary, and thus, there should be no need to resort to faith.
It would take 30 seconds to put a post up saying, "Yeah, it's a problem, we're working on it." (Or perhaps, "This is exactly what the world looks like out of the tinted windows of my RV8.")
This 30 seconds would save everyone a lot of time and hastle. Besides the nice warm and fuzzy feeling that the players would have (as opposed to railing on the boards, and logging in every day hoping in vain for a new patch,) it would also save a lot of time for HTC staff (by not clogging the bug/support forums with rants about the problem - presumably someone is paid to read those forums), and for the folks on the terrain team and skin team who have tried their best to figure out what's going on, and make inteligent posts and demonstrations of the problem.
I mean, c'mon folks. What's the big deal with just making a quick post? Sheesh.