Author Topic: I need help now!  (Read 304 times)

Offline ThrashnSlash

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I need help now!
« on: July 10, 2007, 01:11:48 AM »
i tried to run aces high II but i get a white screen for a minute...and then an error comes up saying "aceshigh.exe has encountered a problem and needs to close.  We are sorry for the inconvenience."...what can i do...???

here is some of my dxdiag info...

------------------
System Information
------------------
Time of this report: 7/10/2007, 01:13:36
       Machine name: YOUR-ZE8CXVR8TT
   Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclient.010817-1148)
           Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 04
       System Model: P5274A-ABA XT963
               BIOS: Ver 1.00PARTTBL
          Processor: Intel(R) Celeron(TM) CPU                1200MHz, ~1.2GHz
             Memory: 126MB RAM
          Page File: 108MB used, 198MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R) 82810E Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82810
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_7125&SUBSYS_71238086&REV_03
   Display Memory: 4.0 MB
     Current Mode: 800 x 600 (16 bit) (60Hz)
          Monitor: hp pavilion v50
  Monitor Max Res: 1024,768
      Driver Name: i81xdnt5.dll
   Driver Version: 6.13.0001.2872 (English)
      DDI Version: 8
Driver Attributes: Final Retail
 Driver Date/Size: 8/8/2001 08:13:36, 701597 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: i81xnt5.sys
    Mini VDD Date: 8/8/2001 08:13:36, 158140 bytes
Device Identifier: {D7B78E66-3265-11CF-0EE8-2251A1C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x7125
        SubSys ID: 0x71238086
      Revision ID: 0x0003
      Revision ID: 0x0003
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Intel(r) Integrated Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_2415&SUBSYS_56438086&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ac97intc.sys
         Driver Version: 5.10.0000.3523 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/17/2001 14:20:04, 96256 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Intel(r) Integrated Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ac97intc.sys
         Driver Version: 5.10.0000.3523 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/17/2001 14:20:04, 96256 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  MPU-401, Hardware (Kernel Mode), Input, No DLS, External
                  MPU-401, Hardware (Kernel Mode), Output, No DLS, External
                  Intel(r) Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2412
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/17/2001 16:03:16, 50688 bytes
| Driver: usbd.sys, 8/17/2001 16:03:02, 4736 bytes

----------------
Gameport Devices
----------------
+ Generic Bus
| Matching Device ID: *pnp0a05
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/17/2001 16:02:32, 9728 bytes

------------
PS/2 Devices
------------
+ HP PS2 Keyboard (2K - 3)
| Matching Device ID: *pnp0303
| Upper Filters: PS2
| Service: i8042prt
| Driver: i8042prt.sys, 8/18/2001 00:24:30, 50944 bytes
| Driver: kbdclass.sys, 8/17/2001 15:47:52, 23424 bytes
| Driver: PS2.sys, 6/4/2001 09:00:00, 14112 bytes
| Driver: ps2.bat, 7/3/2001 16:13:56, 81920 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/18/2001 00:38:00, 37896 bytes
| Driver: kbdclass.sys, 8/17/2001 15:47:52, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/18/2001 00:24:30, 50944 bytes
| Driver: mouclass.sys, 8/18/2001 07:00:00, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/18/2001 00:38:00, 37896 bytes
| Driver: mouclass.sys, 8/18/2001 07:00:00, 22016 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0001.0904)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Lucent Win Modem
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Artelco - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
« Last Edit: July 10, 2007, 01:16:23 AM by ThrashnSlash »

Offline Skuzzy

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I need help now!
« Reply #1 on: July 10, 2007, 06:02:50 AM »
The video chip only has 4MB of display RAM.  The game requires a minimium of 32MB.  The computer itself only has 128MB of RAM, which is far too low to even run the operating system without a lot of swapping.

I wish I gad better news, but this system just cannot run the game.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline ThrashnSlash

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I need help now!
« Reply #2 on: July 10, 2007, 06:06:20 AM »
can i just add more ram to the computer.....but what do i do about the video chip...