Author Topic: Changing my Account billing Information  (Read 318 times)

Offline VSkwidd

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Changing my Account billing Information
« on: October 01, 2007, 03:39:53 AM »
Ok, recently the store at which I worked was robbed at gunpoint- he got lots of money along with my credit card (cancelled the next day) unfortunately, I forgot that my billing was set to use that cc, so when it came time to charge me, it was declined and my account was 'Locked'.
Tonight I tried to go in and change the cc that was being used
I first went into my account history and everything went smoothly, however when I try to access any other part of my account it says my login/pass is incorrect (time and time again) So I cannot renew my account billing information.

Any help appreciated

VSkwidd

(perhaps i have to delete the account and start a new one?)

Offline The Fugitive

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Changing my Account billing Information
« Reply #1 on: October 01, 2007, 06:23:40 AM »
I believe that when your account gets locked, you have to call HTC to get it cleared up.

Offline Skuzzy

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Changing my Account billing Information
« Reply #2 on: October 01, 2007, 01:10:11 PM »
Drop an email to billing@hitechcreations.com or call 817-251-1540 and talk to Carrie.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline VSkwidd

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Changing my Account billing Information
« Reply #3 on: October 01, 2007, 06:11:36 PM »
Thank you both very much, I can't wait to get back in the skies and try out the B25s online :aok
Sent an email to them last night.