Motorola Q user here.
Best thing I ever got. Best plan price.... well.
$60/month on top of normal bill for unlimited data usage, connecting w/ active sync for Email, Outlook calender, tethering to laptop/desktop, etc. But.......
I use all of the features, I own a mobile business (Disc Jockey Entertainment) and its nice to take calls on the road and be able to check my Outlook for the booking schedule. Also, I can't remember crap and I usually delete most voicemail by accident, or I flat don't check them enough, especially if I know who the caller was. That makes the Email from my Gmail account nice. I can't forget if it's in writing. I don't use text or photo too often, but it's included in the unlimited data package. Also being able to tether the "Q" to my laptop (via usb or bluetooth) is the greatest. No longer do I need to inform a client that I don't have a particular song for them. I can just download it from I-tunes and put it into my PCDJ software. As for minutes, I share 3000 + minutes between all (3) phones on the account. Overkill I know, but if you've ever gone over the limit with Verizon having too many is better than too little.
If you want features, you must pay the piper.