loco's off base for the most part. In general one gets the feeling he's talking about the MAs, but just in case he's also including the forums, he needs to know the following: Probably over HALF the new accounts made are folks that have been in this game for 5 years and KNOW better, but want to troll, or ask stupid questions, without fear of being banned/chastized. If you were to look at an average first-poster asking for a b-29 and some other features, you MIGHT think it was an innocent question if you didn't know better. WE know better. We've been around long enough to have seen this happen so many times. So if you see harsh replies to maybe innocent first-posts by some forum goers, it's because there's a better than good chance this is NOT a new forum member. That may skew your perspective.
Other than that...
HTC can help new players out by doing the following:
- Giving a printable "default" keymap that can be downloaded. 99% of the time the basic questions would be answered if a player simply went into their keymapping and looked at what all the default keys were. Since I ever started gaming, waaaay back, the FIRST thing I needed to know was what KEYS to press! It's basic logic! Look at the key map! Barring that, giving the newbies a pdf file or something to print off might help
- Printing a MOTD on your screen every time you start up for a year, in bold, that says "YOU ARE NOT GOOD AT THIS GAME! DO NOT PRETEND YOU ARE! LEAVE YOUR EGO AT HOME! IT DOESN'T MATTER WHICH GAMES YOU MOVED OVER FROM, DUDE, PLEASE UNDERSTAND YOU SUCK AND WILL FOR SOME TIME!" and then in bold, underlined, italicized, blinking red font, have it say "THIS GAME IS HARD" and that should probably help a lot of folks out........ maybe.
- include a basic windows help file with the game, rather than online on the webpage.
- mention that folks can get help from the forums if they are just getting started. Asking for help in-game can yield results, but posting in the forums will almost always get some helpful replies, and they will be typed out better, be more informative, and may include links to resources you need, all in 1 place. If you do this in the arenas, it's harder to impart all this info in such a short time.