This memo just made public by NASA...
To: NASA Houston Center - ISS Control
From: Tech Support - Microsoft Corp.
RE: Denial of your trouble ticket - Non-supported OS
Dear valued customer,
We apologize for the problem you are experiencing with your Microsoft product. Please know that at this time, your trouble ticket has been denied. Please see below for the reason for denial. If you are not satisfied with this decision, you may contact our Conflict Resolution Department in writing and your case will be reviewed further. Please allow 60-90 days for our Conflict Resolution Staff to review your case and contact you. Attempts to contact the Conflict Resolution Staff will not be successful until after your review period has passed. A letter will be mailed to you with the final decision within.
Reason for Denial: Non-Supported Operating System (Obsolete OS) - #254578
You indicated that you are currently using Windows 3.1 as your operating system. Windows 3.1 stopped operational support in the mid-90's.
Suggested Action: Upgrade your computer(s) to Windows Vista Space Edition ©. Reference this message and you will get an extra 8% off the MSRP price at www.Microsoft.com.
Sincerely,
Microsoft Technical Support
Microsoft Corporation, International
Microsoft, California 10110
Hey NASA, I'll fix it. Must be on site though. I'll get my jammies and meet you at the centerfuge test. Hey Ma! I'm gonna be an asterknot!
