In the Profiler software, there is an option to set the hats as either 4 way or 8 way. If you use the SST, make sure you have selected that to function as an 8 way. I use the SST for everything but the control axis and a couple of other commands, and have had no issues with hat function. I have the upper stick and throttle hats as 4 ways, and the lower hat as an 8 way. Works fine, using the more recent drivers I dl'ed off Saitek's site, and whatever version of the SST that shipped with the stick on the included CD. Might want to try newer drivers- although I don't now, I tried programming the stick in AH, then dl'ed newer drivers, tried again, then went with the Profiler. Changing the drivers affected how AH "saw" my controls, like not allowing the clutch key to be programmed, and also changed how the slider behaved.