Author Topic: Win XP connection problem  (Read 412 times)

Offline BMV1995

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Win XP connection problem
« on: April 07, 2008, 10:50:16 AM »
Hello,

My friend has a PC with Win XP and I installed AH2 for him. :rock
The trouble is I can t login with my password and I can t make an account for him. :confused:
It always says : Can t connect to host. :furious
But the Internet is working perfectly well and we also tried puttting the Internet safety to zero (everything is either on low or enabled/prompt) and it still didn t work. :mad:
Can anyone tell me what to do? :confused:
Please HELP!!!! :(
« Last Edit: April 08, 2008, 05:56:14 AM by Skuzzy »

Offline Phrodd

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Re: Win XP connection problem
« Reply #1 on: April 07, 2008, 11:15:01 AM »
Did you disable the firewall first? This will cause the symptoms that you describe.
Phrodd

Offline Rolex

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Re: Win XP connection problem
« Reply #2 on: April 07, 2008, 05:26:49 PM »
Woah! Don't disable the firewall.

You may need to give the Aces High .exe file permission to access through the firewall.

Offline Skuzzy

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Re: Win XP connection problem
« Reply #3 on: April 08, 2008, 05:56:02 AM »
Tell him to check his firewall and make sure aceshigh.exe is allowed through it.  If a router is causing the problems, then Aces High II uses a random subset of ports in the range of 2000-6000 for both TCP and UDP.

The easy way to test to see if a router or firewall is causing the problem for creating an account is to open a browser and then go to our main WEB page.  If the browser can open it, then it is a firewall blocking the game as the account informtion is sent to the WEB server over a different port.

If the browser cannot connect to our WEB page then it is an Internet related issue which needs to be addressed with the ISP.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline BMV1995

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Re: Win XP connection problem
« Reply #4 on: April 11, 2008, 12:10:36 PM »
And how do you put the Firewall off or enable the website?
(Sorry I am using Win 2000 and don t know how to put it off on a XP :rofl)

Offline Speed55

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Re: Win XP connection problem
« Reply #5 on: April 11, 2008, 05:33:41 PM »
Start-Control Panel -Windows Firewall- Top Part of the window you'll see exceptions.  -Click it- Then click add programs
"The lord loves a hangin', that's why he gave us necks." - Ren & Stimpy

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Offline BMV1995

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Re: Win XP connection problem
« Reply #6 on: April 14, 2008, 02:35:43 PM »
thanks a hundred times! I am going to try it! :D