Author Topic: Contemplating the unthinkable -- can Registry editiing help me?  (Read 562 times)

Offline Simaril

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I've had a rather annoying problem for some time now, and the obvious fix is closed to me for reasons that will become clear.

Not sure exactly how it happened, but something got screwed up with my most recent attempt at updating through microsoft update. For one reason or another an update of the .Net framework was corrupted, and now I can't get the machine to go past it. Every boot I get the message to "Install Updates?", and every attempt fails...so the message is there taunting me next time. Even worse, it seems that the problem also affected further windows updates, for any and all products. Whenever I go to Windows update site, it scans for updates and tells me that one of several services must be turned on, even though all the services in question are running.

I've tried using System restore to go to a prior configuration, but all the recent available save points return a "update failed, no changes have been made" result. I'm not sure if that means something's gone wrong with that system too, or if whatever messed things up with the .Net also messed them up inside the System Restore world. Or maybe some shared resource had it's setting fried inside the registry (or somewhere else) in the system.

Now the next obvious (if painful) answer would be to go with the mirror backup I made in December, before the problems started. There's one problem with THAT solution however: It could deprive me of watching Netflix instant movies, which we've come to enjoy a fair amount for impulse viewing. Turns out that even though the member information SAYS you can use "up to 3 computers", what it really MEANS is "you have 3 opportunities to install the software into a computer registry." I found this out the hard way, when after a prior restore I was suddenly unable to use the service.

But I don't have it on 3 computers, so we can't jsut go to a different room to watch things there. We want to have one license available for my daughter to use on her laptop when she's away at college, and we need one at home. The third was used on this computer with the restore PRIOR to the one that reveled the true meaning of "3 computers", so I had no reason to think about updating the registry part of my mirror backup when I downloaded the Netflix software.  The Netflix registry entry I'm operating under is a 4th install they gave me after the sob story last time...along with a warning that they would not permit another till my subscription anniversary in January.


I posted in here about this a few months ago, and after trying a few of the suggestions I gave up. The last suggestion was to try the installer cleanup utility, but that didn't work either...no discernable effect at all. http://bbs.hitechcreations.com/smf/index.php/topic,232500.msg2827842/topicseen.html#msg2827842With the passage of time, I've again grown annoyed enough to try another round of possibilities..so here are a couple thoughts I've had.

1. Could I selectively restore the components of the installer system? If so, what are they? In chasing down the installer system idea, I recently tried deleting the Mother of All Installers, the msiexec.exe file. Then I selected ONLY that file from my mirror backup...and while doing that didnt fix everything, the system (and msiexec dependent installations) are working fine. With the Acronis package I use, I can choose to restore anything from the entire hard drive down to individual files and folders, but I have no idea what to choose. And, I don't want to mess up my ability to watch those Netflix movies!

2. Alternatively, could I select out the registry keys that came from Netflix, copy them, and paste into the old registry that I have safely nestled in the mirror backup?

Any other ideas or suggestions would be appreciated.

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Offline Getback

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #1 on: June 15, 2008, 03:24:22 PM »
Call Microsoft, tell them about the problem. I did that and got another install.

Good luck!

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Offline BaldEagl

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #2 on: June 15, 2008, 04:40:24 PM »
Regarding the Netflix thing that's not an issue.  When I built my new machine, little did I know at the time but there was a video corruption issue with my motherboard, which has since been corrected with a BIOS update.  It meant that any time I tried to watch video on my computer, the screen would get corrupted with video artifacts forcing a re-boot.

At first I thought it was a Netflix player issue or a problem with WMP 11 relative to DRM.  Anyway, I uninstalled and re-installed the Netflix player and WMP 11 a couple times each.  Finally I got on the phone with Netflix tech support.  They got me past the DRM issue but alas I was still having corruption issues when I finally stumbled upon a bazillion post thread on the EVGA BBs of others with the same issues.

During my call with Netflix, and having remembered your original post regarding this, I mentioned that I had installed/uninstalled the player several times.  The tech guy told me it didn't matter as the registry key remained, and that it would continue to use the same key.  His quote was something like "Even though we're uninstalling it, we're not removing it from your machine".  Even if it were an issue, I'd just give them a call.  I'm sure they'de get you past it.
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Offline Simaril

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #3 on: June 15, 2008, 05:47:58 PM »
baldEagle ==

Not sure this is the same problem, since in your situation the registry key didn't leave with the uninstallation. However, the working mirror backup doesn't have the key at all..and reinstalling the key is what runs into the limit.

I may take your suggestion and call the tech people at Netflix. The person I talked to was rather unhelpful, not quite antagonistic but seeming to assume that I was  a pirate-in-waiting. Maybe I could find a real human....
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Offline Getback

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #4 on: June 15, 2008, 08:20:57 PM »
Sorry for thread stealing. Do you run movies to your tv that you download on netflex?

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Offline Simaril

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #5 on: June 15, 2008, 09:57:28 PM »
Sorry for thread stealing. Do you run movies to your tv that you download on netflex?

No, the netflix service allows you to essentially stream a wide variety of movies and TV shows. We watch them on my computer, which works out pretty well overall.
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Offline BaldEagl

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #6 on: June 15, 2008, 11:58:20 PM »
However, the working mirror backup doesn't have the key at all..and reinstalling the key is what runs into the limit.

Not quit sure I understand this.  If you have mirrored your drive everything mirrors with it, including the registry. 
i've done this several times to swap drives... mirror one to the other, swap them and I'm up and running on the new drive without having to reload anything.
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Offline Optiker

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #7 on: June 16, 2008, 06:11:13 PM »
Sim,
    I may be confused but is the problem with microsoft's *.NET program? What would happen if you went to Add/Remove programs and un-installed all the *.NET stuff? You could then run a registry repair and try re-installing the *.NET programs. Thet should be a relatively benign sequence and may resolve the issue.

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Optiker

Offline Ack-Ack

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #8 on: June 17, 2008, 07:33:53 PM »
Have you tried a registry cleaner?

Here's a list of registry cleaners/editors that you can download from Major Geeks.


ack-ack
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Offline Simaril

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #9 on: June 17, 2008, 08:48:43 PM »
Have you tried a registry cleaner?

Here's a list of registry cleaners/editors that you can download from Major Geeks.


ack-ack

Yeah, the problem is that the only mirror backup I have was taken right BEFORE first installing the Netflix program. Because I took their "limited to 3 computers" at face value, thinking they were using the unique processor ID thing or something, I never thought to make a mirror backup AFTER the Netflix instant view program was installed. By the time I found out how it really worked, the .net framework problem had already showed up...and it was too late, especially since the System Restore registry backups were also bad.


Optiker -- tried the delete/remove .net framework maneuver without success. That's part of the reason I'm beginning to suspect the problem may be from either damaged Installer or from damaged registry.

Ack Ack -- Tried several registry cleanup programs without any help. Fortunately, they didnt seem to make anything worse either!
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Offline Ack-Ack

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #10 on: June 18, 2008, 05:19:25 PM »


Ack Ack -- Tried several registry cleanup programs without any help. Fortunately, they didnt seem to make anything worse either!

At this point, maybe editing your registry manually wouldn't be such a bad idea to try since nothing else has worked short of a reformat and reinstalling the OS.

Good luck if you do decide on the manual registry edit.


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Offline Simaril

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Re: Contemplating the unthinkable -- can Registry editiing help me?
« Reply #11 on: June 28, 2008, 01:53:37 PM »
Well, here's an update.

The real problem was that each of the issues was individually correctable, but together I was left without any good option that safely worked for everything. Yesterday I decided to see if I could break that logjam, and the safest way to do that was to see if I could get a waiver from Netflix: If they'd let me have another registry install, then I could use the old system backup and update it with current data file folders.

And I got absolutely great news. Turns out that Netflix changed their policy so that now the count was based on ACTIVE systems, not total installs. So all I had to do was limit myself to only 4 computers watching movies under my account within their set time limit! Since I hadn't watched any for weeks, we were fine -- and I was cleared to go back to the old mirror backup data set.

Got that installed this morning, and other than it taking a LONG time (downside of big harddrives), it went absolutely fine. When I went to the current mirror backup, the acronis software said "This backup has registry and installer problems, but should be a good source of data files." Which means we were right to suspect both problems were present on pre-backup system.

As we speak I'm getting ready to start the data file backup that will include emails, documents, music and so forth. I anticipate things will go smoothly from here...so THANKS to you folks for your effort and ideas!

(As an aside, I'm pretty impressed with the Acronis software. It's worked without a glitch, though I found that my damaged registry made me use the bootable rescue media I created with Acronis.)
Maturity is knowing that I've been an idiot in the past.
Wisdom is realizing I will be an idiot in the future.
Common sense is trying to not be an idiot right now

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