Author Topic: Film Viewer not working - I have VISTA  (Read 527 times)

Offline RATTFINK

  • Gold Member
  • *****
  • Posts: 3488
Film Viewer not working - I have VISTA
« on: June 06, 2009, 04:58:56 PM »
Ok,  I know where my files are located yadda yadda yadda.


When I click on my AH Film Viewer I receive this notification:




How do I get my film viewer to work?
Hitting trees since tour 78

Offline RATTFINK

  • Gold Member
  • *****
  • Posts: 3488
Re: Film Viewer not working - I have VISTA
« Reply #1 on: June 10, 2009, 12:35:20 PM »
<Punt>
Hitting trees since tour 78

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Film Viewer not working - I have VISTA
« Reply #2 on: June 10, 2009, 01:33:52 PM »
Was the film viewer installed, along with the game?  The film viewer uses game files.  As such they cannot be installed separately.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline RATTFINK

  • Gold Member
  • *****
  • Posts: 3488
Re: Film Viewer not working - I have VISTA
« Reply #3 on: June 10, 2009, 01:51:37 PM »
It was installed with the game, fresh on a new computer.

I have a couple of squaddies saying that I need to redo the whole AHII download and start from scratch.
*shrug*

This sux.  I get screen prints (SS's) from my film viewer.
Hitting trees since tour 78

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Film Viewer not working - I have VISTA
« Reply #4 on: June 10, 2009, 02:17:28 PM »
Ok, so that is confusing.  How can you get screen shots from the film viewer if the film viewer is crashing.

Is it crashing when you try to play certain films?  When does it crash, excactly?
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline RATTFINK

  • Gold Member
  • *****
  • Posts: 3488
Re: Film Viewer not working - I have VISTA
« Reply #5 on: June 10, 2009, 04:46:57 PM »
sigh...

Before with my old XP computer and before VISTA,  I was able to do this.

I am not able to open my film viewer w/o receiving the screen print I have shown above.  AHII and everything connected to it was installed from scratch on a brand spankin new computer w/ VISTA from hell.
« Last Edit: June 10, 2009, 04:48:56 PM by RATTFINK »
Hitting trees since tour 78

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Film Viewer not working - I have VISTA
« Reply #6 on: June 10, 2009, 05:04:35 PM »
Did you change the default installation folder for the game when you installed it?  If not, that could be the problem.

I assume the game works fine.  If you record a new film, does it play in the film viewer?
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline RATTFINK

  • Gold Member
  • *****
  • Posts: 3488
Re: Film Viewer not working - I have VISTA
« Reply #7 on: June 10, 2009, 05:09:58 PM »
My AHII folders are in two dif. locations.

I can record in-game... I see the film files in my folder...

???

My film viewer does not work.
Hitting trees since tour 78

Offline BluTrain

  • Copper Member
  • **
  • Posts: 109
      • Jagdgeschwader 53
Re: Film Viewer not working - I have VISTA
« Reply #8 on: June 10, 2009, 05:40:00 PM »
Have you tried installing everything (game, film viewer, etc) in a folder other than C:\Program Files\.....?  I read a Skuzzy post somewhere that when using vista you shouldn't install the game, and I assume other AH components, in the default location...
Major 'Technischer Offizier' I/JG53

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Film Viewer not working - I have VISTA
« Reply #9 on: June 11, 2009, 06:00:36 AM »
You cannot have things in two different locations.  The film viewer uses all the resources that the game uses and must be in the same place as the game is.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Denholm

  • Plutonium Member
  • *******
  • Posts: 9667
      • No. 603 Squadron
Re: Film Viewer not working - I have VISTA
« Reply #10 on: June 11, 2009, 11:42:56 AM »
RATTFINK, follow your squadron member's advice and download the game installer again. This time, make sure the game installs to C:\Games\HTC\Aces High II\ instead of C:\Program Files\HTC\Aces High II. That should fix your problems.
Get your Daily Dose of Flame!
FlameThink.com
No. 603 Squadron... Visit us on the web, if you dare.

Drug addicts are always disappointed after eating Pot Pies.

Offline TilDeath

  • Silver Member
  • ****
  • Posts: 1199
      • TD Computer Systems
Re: Film Viewer not working - I have VISTA
« Reply #11 on: June 11, 2009, 01:24:32 PM »
Vista gets the blame for user error yet again.

Offline Skuzzy

  • Support Member
  • Administrator
  • *****
  • Posts: 31462
      • HiTech Creations Home Page
Re: Film Viewer not working - I have VISTA
« Reply #12 on: June 11, 2009, 02:35:44 PM »
I do not see where the player is blaming Vista.  Seemed to me he was providing it as information.
Roy "Skuzzy" Neese
support@hitechcreations.com