Missing Skins

[Hitch]

Greetings,
I'm running a VISTA machine, and installed the AH files in the GAMES FOLDER according to the set-up hints here.  The games fine except for a couple of issues.  First, vox is very fuzzy...volume is OK, but the voice quaility is very hard to understand.  Second, even though the game runs, I only have access to default skins...online and offline.

Finally, with the new upgrade, my frame rate is shot...down to 20-40 fps.  I've read through the other threads, and will document my system setup to see if I need new hardware or new settings. 

Thanks for the help.

[Skuzzy]

A DXDIAG output would go a long way in helping to diagnose the issues.

[Hitch]

Thanks for the help.  Here you are:

ystem Information
------------------
Time of this report: 8/3/2009, 22:34:22
       Machine name: OWNER-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
           Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
       System Model: NC684AA-ABA a6750y
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
             Memory: 7928MB RAM
          Page File: 1616MB used, 14300MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 3200 Graphics
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon HD 3200 Graphics (0x9610)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9610&SUBSYS_2A7F103C&REV_00
   Display Memory: 3321 MB
 Dedicated Memory: 253 MB
    Shared Memory: 3067 MB
     Current Mode: 1280 x 768 (32 bit) (75Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
   Driver Version: 7.15.0010.0149 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 9/10/2008 18:08:02, 2201088 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D550-11CF-E671-750AA1C2CA35}
        Vendor ID: 0x1002
        Device ID: 0x9610
        SubSys ID: 0x2A7F103C
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A7F&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5789 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 2/11/2009 12:39:24, 1708192 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A7F&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5789 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 2/11/2009 12:39:24, 1708192 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5789 (English)
      Driver Attributes: Final Retail
          Date and Size: 2/11/2009 12:39:24, 1708192 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

[Hitch]

DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Logitech Extreme 3D
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC215
        FF Driver: n/a

Poll w/ Interrupt: No


------------
PS/2 Devices
------------
+ Enhanced Multimedia PS/2 Keyboard
| Matching Device ID: acpi\pnp0303
| Upper Filters: PS2
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 657.0 GB
Total Space: 701.5 GB
File System: NTFS
      Model: AMD 1+0 RAID Ready SCSI Disk Device

      Drive: D:
 Free Space: 1.9 GB
Total Space: 13.7 GB
File System: NTFS
      Model: AMD 1+0 RAID Ready SCSI Disk Device

      Drive: E:
      Model: HL-DT-ST DVD-RAM GH15L SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

--------------
System Devices
--------------
     Name: OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_197B&DEV_2380&SUBSYS_2A7F103C&REV_00\4&A437A2E&0&0020
   Driver: n/a

     Name: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2A7F103C&REV_02\4&13D4822C&0&0028
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_103C&DEV_9602&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&08
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&28
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&20
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&00
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&C4
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&C3
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&C2
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&C1
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&C0
   Driver: n/a

     Name: ATI Radeon HD 3200 Graphics
Device ID: PCI\VEN_1002&DEV_9610&SUBSYS_2A7F103C&REV_00\4&8530825&0&2808
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&A3
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&A1
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&A5
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&99
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&91
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&98
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&90
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&9A
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&92
   Driver: n/a

     Name: AMD AHCI Compatible RAID Controller
Device ID: PCI\VEN_1002&DEV_4392&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&88
   Driver: n/a

     Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2A7F103C&REV_3A\3&2B8E0B4B&0&A0
   Driver: n/a

     Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2B8E0B4B&0&A4
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2A7F103C&REV_00\3&2B8E0B4B&0&A2
   Driver: n/a

------------------

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
PCM,0x00200000,1,1,,6.06.6001.18063
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
GSM 6.10,0x00200000,1,1,,6.06.6001.18063
CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Realtek HD Audio rear output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000


BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18254
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18254
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18254

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6001.18063
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6001.18063

[Hitch]

I've noticed a few people reading my question.  Does anyone have any suggestions as to why the plane skins don't show up and about the fuzzy vox?  Thanks!

[Skuzzy]

If there are not skins in the list in the hangar, it is because you have not been online long enough to get the list of skins available.

If the skins are listed in red, it simply means the skins have not been installed.  You can grab the skins from the WEB page, if you are in a hurry to get them, but the hangar list of skins is only available online.

With your video card, I would disable the "Detailed Terrain" option in the Options->Graphic Details->Advanced panel, set the "Maximum Texture Size" to 256, in the game's "Video Settings", and go from there.

As far as "fuzzy" goes, what resolution are you running the game at (located in "Video Settings")?

[gpwurzel]

Hitch - if you played AH before the upgrade, your skins will be available in the former location ie c:\program files\htc\aces high\skins (I know your running vista so it shouldn't be there, just an example). You can copy and paste them into the skins folder for the new installation. You can do this for your settings etc as well, plus sounds.

If you didnt have a previous install, you'll need to d/l them, or let it auto d/l ingame (which will give you only the current approved skins (reduces the number of skins on your system etc)

Vox - make sure you have enabled your mic in sound properties etc, and tune to yourself to check it sounds ok. There is a check box under the advanced settings for your mic to add 1db extra, which may clear it up (I'm on xp tho, unsure if vista differs).

Wurzel

[Hitch]

thanks so much for the help.  I've got some ideas to go on now.  I think a new video card is in order, since I'd like to be able to see everything the upgraded AH has to offer.

The skins show up in red.  I downloaded several skins from the website, they showed up in the hanger in black, but didn't allow me to click on them for some reason.  I'll check again to see if I did it right.  If I turn on the auto-downloader for skins, will they go into the AH Game Folder that I set up outside the Program Folder?

My voice vox sounds very fuzzy only in AH.  The volume is OK, it's just that you can't understand what I'm saying, (which isn't really a bad thing according to my squadmates). Outside of AH in Vista OS, my voice sounds fine.  I'll make those suggested adjustments and see if it helps.  I don't have a sound card installed...would that help?  Thanks again.

[gpwurzel]

If you turn on the autodownloader, I believe they go to the correct folder as per your installation (I use the default locations for install, and the new install location on my end is C:\Aces High or somesuch, ie, not in the program files)

If you manually copy the skins/sounds/settings across it should be easier etc, and should clear up the inability to choose which skin you want.

Wurzel

[DCCBOSS]

I'm not missing the skins but the auto download box will not stay checked once you leave the hanger and return

[lray60]

gpwrlzel is right, if you had them before their still there just in the old game, I had the same problem. I had to go into the my APPDATA to retrieve them but was not necessary to paste them. All you previously downloaded skins,gunsights as well as sound packs are there and all will work fine with new version.