Author Topic: White screen followed by dump  (Read 263 times)

Offline SKColt

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White screen followed by dump
« on: August 05, 2009, 09:30:36 PM »
 Snapshot, in Stuka, 9:24PM Central. Screen went white, followed by Windows "Aces High has encountered a problem and needs to close"

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System Information
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Time of this report: 8/5/2009, 21:26:41
       Machine name: WARREN
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: EVGA__
       System Model: nForce 750i SLI
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs)
             Memory: 3070MB RAM
          Page File: 444MB used, 4512MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

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DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

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DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

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Display Devices
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        Card name: NVIDIA GeForce 9800 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 9800 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_829C1043&REV_A2
   Display Memory: 512.0 MB
     Current Mode: 1920 x 1200 (32 bit) (60Hz)
          Monitor: SyncMaster T240HD(Digital)
  Monitor Max Res: 1920,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.8048 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 11/12/2008 15:54:00, 6148864 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 11/12/2008 15:54:00, 6188320 bytes
Device Identifier: {D7B71E3E-4545-11CF-836C-97A203C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0605
        SubSys ID: 0x829C1043
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SB X-Fi Audio [EF00]
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1368 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 10/8/2008 02:21:50, 526232 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SB X-Fi Audio [EF00]
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1368 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/8/2008 02:21:50, 526232 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

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Offline Hepcat

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  • Posts: 21
Re: White screen followed by dump
« Reply #1 on: August 05, 2009, 10:10:58 PM »
I had that lockup at the same time in the snapshot scenario. Mine was a frozen screen, but required a hard reboot to get Windows (Vista 64-bit here) going again.

I think we lost quite a few of the snapshot scenario participants about that time.

Offline Eagleclaw

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Re: White screen followed by dump
« Reply #2 on: August 05, 2009, 10:40:09 PM »
I have had this problem before although maybe not as severe, usually occurs when I have another program besides ACES HIGH running.
The day no hoes would fly......

Offline StokesAk

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  • Posts: 3665
Re: White screen followed by dump
« Reply #3 on: August 06, 2009, 12:59:02 AM »
Also happened to me in the scenario.
Strokes

Offline Bruv119

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Re: White screen followed by dump
« Reply #4 on: August 06, 2009, 01:36:23 AM »
TBH i believe there is an issue somewhere.  I haven't had any crashes with the beta or new version up until yesterday.  When i downloaded trinity for the first time my game White CTD 4 or 5 times.  I had to go into offline let everything load up quit then re tried the MA. 

either with a new terrain that has just downloaded or this forcing off of detailed terrain.  When you first load in your FR's are usually stumped for a short while whilst all of the textures load in.  This may be making the game crash.  Maybe HTC need to put in a 30 second time delay before this auto de-selecting of detailed terrain occurs.
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