Problems with last patch.

[Gary26]

I have an old AGP machine. I havent played since the new version came out. Not because of my machine but because ive been busy. Last thursday i was checking  the forum and read post about the patch last week and how it helped older machines. I patched and was able  to play with FR's in the 50's without an problem. Now today(sunday) i put the new patch on and now when i get into a fight or over enemy ack my fr's crash and i get studders. Any suggestions? I changed res to 1280x1024. I put the hi Res pack on but then the game crashed so I uninstalled it.

[2Slow]

With the latest patch, I now get a white screen of death.  Windows notifies me that AH had an issue.

It happened to me twice tonight.

[Skuzzy]

Need to see DXDIAG outputs.

[2Slow]

Need to see DXDIAG outputs.

Here you go.  I had no white screen crashes until the last patch.

System Information
------------------
Time of this report: 8/17/2009, 08:50:12
       Machine name: JOEY
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: n/a
       System Model: Product Name
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
             Memory: 2048MB RAM
          Page File: 789MB used, 3154MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 2600 Pro AGP
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter AGP (0x9587)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9587&SUBSYS_00281545&REV_00
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6719 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/22/2007 20:06:45, 268800 bytes
      WHQL Logo'd: No
  WHQL Date Stamp: None
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 8/22/2007 20:06:46, 2417664 bytes
Device Identifier: {D7B71EE2-D6C7-11CF-CA6C-2220A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x9587
        SubSys ID: 0x00281545
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
 D3D7 Test Result: All tests were successful.
 D3D8 Test Result: All tests were successful.
 D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
            Description: Realtek AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_90551509&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5830 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 4/19/2005 11:40:52, 2317504 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
 Static/Strm HW 3D Bufs: 26, 25
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

[gyrene81]

Video and sound drivers are out of date for sure...big paging file too.

[Skuzzy]

I just want to be clear.  Patch 6 is when you started having problems?

Yep, you have something eating a lot of RAM up and you definately need to update the video and sound card drivers.

[Gary26]

hmmm. Uh i feel like the retarded school kid. You know the on that ate the crayons and the paste. I have know idea how to get that info to putin here. I also get the white screen and AH problem message. Also the default graphics when i logged in were 16somethingxsomething else. I changed them to 1280x1024 and it seems to have helped with the white screen, but game play still isnt as good as last weeks patch. Also i talked to a computer network guy who said that my antivirus could be some of the problem. I use webroot and he said it makes to many registry entries.

[gyrene81]

hmmm. Uh i feel like the retarded school kid. You know the on that ate the crayons and the paste. I have know idea how to get that info to putin here. I also get the white screen and AH problem message. Also the default graphics when i logged in were 16somethingxsomething else. I changed them to 1280x1024 and it seems to have helped with the white screen, but game play still isnt as good as last weeks patch. Also i talked to a computer network guy who said that my antivirus could be some of the problem. I use webroot and he said it makes to many registry entries.

Start->run in the box type dxdiag then hit <enter>...a gray box will appear on your screen with several tabs...look at the bottom right corner and click on "save information"...another screen will pop up telling you where it will save that file...on the left side choose "desktop"...then click "ok"...when that screen disappears...exit the dxdiag applet...open the dxdiag text file you just saved to your desktop...then highlight the sections for "system information", "display devices" and "sound devices"...use the right mouse button and click anywhere in that file...then left click "copy"...then paste that information into a post here in the forums.

And yes, if you're not disabling your anti-virus as well as other "non critical" processes when trying to play AH (unless you have a major uber computer)...it will cause isues...try downloading an installing IOBIT Gamebooster...works for me.

[Gary26]

Thanks for the info I will do that when my shift ends. As far as my AV, I always disable it before I play.

[2Slow]

I just want to be clear.  Patch 6 is when you started having problems?

Yep, you have something eating a lot of RAM up and you definately need to update the video and sound card drivers.

Yes, patch 6 brought this on.  Today I did 3 to 4 hours off-line with no issue.  If it should happen again, I shall look at the details of the error (Microsoft gives one that opportunity prior to sending the report to them) and attempt to capture it.

I know the drivers are old.  If it ain't broke, don't "fix it."  As I recall, in the past, it was recommended not to update them because there were known issues with the newer drivers.  Can't win for loosing.

I was, and still maybe, satisfied with the current video and sound performance.  The WSOD has never happened before patch 6.  I understand others are getting WSOD.

In the past I have been able to keep ZoneAlarm and Symantic AV going with no issue.  I truly dislike leaving my system open to invasion.

[AKDogg]

Webroot (spysweeper with Antivirus) is a good low overhead AV program.  It is one of the best ones out there for gaming machines.  I have tested alot of AV programs and I like that one the best.  Now I do turn mine off before I go into the game but what is nice about that program, it just 1 click.   2nd they also have a gaming mode which I have used to and works just as good.

[AKDogg]

Yes, patch 6 brought this on.  Today I did 3 to 4 hours off-line with no issue.  If it should happen again, I shall look at the details of the error (Microsoft gives one that opportunity prior to sending the report to them) and attempt to capture it.

I know the drivers are old.  If it ain't broke, don't "fix it."  As I recall, in the past, it was recommended not to update them because there were known issues with the newer drivers.  Can't win for loosing.

I was, and still maybe, satisfied with the current video and sound performance.  The WSOD has never happened before patch 6.  I understand others are getting WSOD.

In the past I have been able to keep ZoneAlarm and Symantic AV going with no issue.  I truly dislike leaving my system open to invasion.

Having 2 AV programs can cause conflict between the two.  I would only use 1 of them.  I know the older norton AV's were resource hogs.  Not sure of there latest version yet.

[gyrene81]

I know the drivers are old.  If it ain't broke, don't "fix it."  As I recall, in the past, it was recommended not to update them because there were known issues with the newer drivers.  Can't win for loosing.

In the past I have been able to keep ZoneAlarm and Symantic AV going with no issue.  I truly dislike leaving my system open to invasion.

Some of the newest ATI drivers have been reported to cause a few issues but there are newer versions than what you have that are working well...the sound card driver absolutely outdated...and believe it or not, sound driver conflicts can cause program crashes.

The chances of your system being hacked is slim...aside from that neither ZoneAlarm (I'm assuming personal edition?) or Symantec AV are going to stop a hacker that really wants to get into your system...now if getting hacked is a major concern for you, unplug your cable/dsl modem and stay off the internet, and don't let anyone get near your computer.
I have 4 running systems in my house on a router connected 24/7...not a single hacker yet...guess I'm not important enough. 

[2Slow]

Having 2 AV programs can cause conflict between the two.  I would only use 1 of them.  I know the older norton AV's were resource hogs.  Not sure of there latest version yet.

I am using Symantec Corporate AV.  Give me some credit here, I am not running the AV feature of ZoneAlarm Pro.
I allow it to dload updated definitions, but it is not running.  I agree, the Norton flavor of AV is a pig and designed to be fool proof, therefore one can do very little to adjust it correctly.

[2Slow]

Some of the newest ATI drivers have been reported to cause a few issues but there are newer versions than what you have that are working well...the sound card driver absolutely outdated...and believe it or not, sound driver conflicts can cause program crashes.

The chances of your system being hacked is slim...aside from that neither ZoneAlarm (I'm assuming personal edition?) or Symantec AV are going to stop a hacker that really wants to get into your system...now if getting hacked is a major concern for you, unplug your cable/dsl modem and stay off the internet, and don't let anyone get near your computer.
I have 4 running systems in my house on a router connected 24/7...not a single hacker yet...guess I'm not important enough. 

My video card is for AGP bus.  According to ATI, I have the latest and last driver update.  Sound card is AC 97, integrated on the MB.  According to Emachines I have the latest and last driver update.  Realtek confirms this as well.

ZoneAlarm Pro is what I am using.  I also have a hardware router/firewall.  Getting hacked is a concern.  I feel an ounce of prevention is worth a pound of cure.  Defense in depth is a good concept.  So far my 5 workstations and 3 laptops have not had an issue.  Unfortunately, none of these systems can filter a poor attitude.

In all of my years with Aces High, I have never had it crash.  Until the last patch, number 6.  I will investigate my current processes and such matters.  However, prepatch = good.  Perhaps it was just a fluke that it crashed.