Author Topic: White Screen of Death and lockup at login to tower  (Read 345 times)

Offline Wizer

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White Screen of Death and lockup at login to tower
« on: August 17, 2009, 02:39:38 PM »
Today, I lockup entering Blue Arena (Compello Map) and had to reboot system.  Then I got the white screen of Death when trying to enter the arena.  Dxdiag follows:

Time of this report: 8/17/2009, 15:25:46
       Machine name: DENNIS1
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.               
       System Model: Dell DXP061                 
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.5.3
          Processor: Intel(R) Core(TM)2 CPU          6300  @ 1.86GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 450MB used, 3487MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /PackageInstall
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: DirectSound test results: All tests were successful.
          Music Tab: DirectMusic test results: All tests were successful.
          Input Tab: No problems found.
        Network Tab: No problems found. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9800 GTX+
     Manufacturer: NVIDIA
        Chip type: GeForce 9800 GTX+
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0613&SUBSYS_0592196E&REV_A2
   Display Memory: 512.0 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Dell 2007WFP (Digital)
  Monitor Max Res: 1680,1050
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9038 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 7/14/2009 14:54:00, 5842816 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
       

Offline Lusche

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Re: White Screen of Death and lockup at login to tower
« Reply #1 on: August 18, 2009, 06:58:52 AM »
I have similar experiances when logging into online arenas. About 1 times in 5 I have one of the following problems:

- computer completely locks up upon entering the arena. I can see the tower, clipboard map may or may have been not loaded, but never got so far that any system messages or chat had been displayed yet. This is the most common variant of this bug

- arena seems to have loaded, but i am not able to change base or location on a base or up a plane

- white screen of death

So far, it happened in LW on Ozkansas, Compello and MidMesa. Checking pingplotter afterwards I couldn't spot any anomalies in my connection to the arena.

AMD 64 X2 4200+, 2GB
GF 9600GT 512MB
SB Live!
Windows XP SP3



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Offline Wizer

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Re: White Screen of Death and lockup at login to tower
« Reply #2 on: August 18, 2009, 07:24:22 AM »
Well, my system just locked up when I tried to enter Orange Arena at 8:11 a.m EDST.  As stated by Lusche in his post, I got as far as the tower and was locked up.  I had to reboot the system.  As a matter of information,  these are random lockups.  I had been in the arena about an hour earlier without any problem and left to go to the training arena.  When I returned I locked up.  System Specs are posted at the beginning of this thread.

Offline hitech

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Re: White Screen of Death and lockup at login to tower
« Reply #3 on: August 18, 2009, 08:09:45 AM »
Is this a first entry, or did you exit arena, and then enter another?

HiTEch

Offline Alpha81

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Re: White Screen of Death and lockup at login to tower
« Reply #4 on: August 18, 2009, 09:57:35 AM »
First entry for me, the lock ups. Started after the last patch, hadn't had an issue prior to that.

Time of this report: 8/18/2009, 08:06:27
       Machine name: DADS-COMPUTER
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
           Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
       System Model: 122-CK-NF68
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 222MB used, 3717MB available
        Windows Dir: H:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

 Card name: NVIDIA GeForce 8800 GTX
     Manufacturer: NVIDIA
        Chip type: GeForce 8800 GTX
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0191&SUBSYS_22501682&REV_A2
   Display Memory: 768.0 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.8618 (English)
« Last Edit: August 18, 2009, 10:10:49 AM by Alpha81 »
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Offline Wizer

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Re: White Screen of Death and lockup at login to tower
« Reply #5 on: August 18, 2009, 10:08:06 AM »
I exited Orange and went to the training arena for about 20 to 30 minutes.  I then returned to the Orange Arena and locked up. 

Offline Lusche

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Re: White Screen of Death and lockup at login to tower
« Reply #6 on: August 18, 2009, 11:50:07 AM »
If I recall right, all my lockups where when entering an arena for the first time after starting game.

The WSoD however came after changing arena.
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Offline hitech

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Re: White Screen of Death and lockup at login to tower
« Reply #7 on: August 19, 2009, 08:04:29 AM »
I found this bug yesterday I should be able to fix it with a host change only.

Hitech

Offline Wizer

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Re: White Screen of Death and lockup at login to tower
« Reply #8 on: August 19, 2009, 10:21:44 AM »
Thanks Hitech  :D :salute